Operations Specialist

7 days ago


Green Bay, Wisconsin, United States ASSOCIATED BANK NA Full time

Job Summary:

Associated Bank is seeking a skilled Operations Technician to join our team. As an Operations Technician, you will be responsible for performing a variety of operational tasks for a moderately complex-to-complex process or function.

Key Responsibilities:

  • Receiving and reviewing incoming work and contacting appropriate resources as needed.
  • Entering transactions into PC, verifying accuracy; and balancing general ledger accounts.
  • Resolving complex customer issues using multiple resources and records.
  • Providing fast, effective, accurate, and courteous service to customers and banks.
  • Preparing, editing, distributing, and/or correcting specialized and/or complex documents.
  • Providing regular reports on customer feedback and trends in problems or situations involving various product activities.
  • Reviewing processes and procedures for accuracy and efficiency opportunities and recommending to leadership, as applicable.

Requirements:

  • High School Required
  • Associate's Degree Preferred
  • 2-4 years Office Required
  • 3-5 years Office / Operations Preferred

Benefits:

Associated Bank offers a comprehensive benefits package, including retirement savings, paid time off, and opportunities for professional development and advancement.

About Associated Bank:

Associated Bank serves more than 120 communities throughout Wisconsin, Illinois, and Minnesota and is committed to creating an inclusive culture where different perspectives are valued and recognized as strengths critical to our success.


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