Security Operations Specialist
4 weeks ago
Location: Green Bay, WI
Job Overview:
Schneider is seeking a highly skilled Security Specialist to join our team in Green Bay, WI. As a Security Specialist, you will be responsible for answering incoming phone calls from company truck drivers with security-related questions and requests. You will also remotely operate gates and monitor entrances at Schneider facilities across the country.
Responsibilities:
- Respond promptly to incoming phone calls and direct callers to the appropriate department or associate.
- Maintain courteous communication with internal associates and company drivers.
- Oversee the accurate inventory of equipment.
- Control gate access across Schneider locations.
- Analyze and react to remote gate video surveillance.
- Handle and resolve security alarms promptly.
- Guide associates on adhering to security policies and procedures.
- Handle confidential business information with the utmost discretion to ensure confidentiality is maintained.
Requirements:
- Associate degree.
- 1-2 years of previous customer service, business, or related experience.
- Previous security, loss prevention, or criminal justice training is a plus.
- Experience with Microsoft Office programs.
- Strong written and verbal communication skills.
- Excellent decision-making and problem-solving skills.
- Able to review and monitor video monitors for extended periods of time.
Benefits:
- Medical, dental, and vision insurance.
- Company-paid life insurance.
- 401(k) savings plan with company match.
- Paid time off and paid holidays.
- Results-based incentive pay program where you can earn above and beyond your base pay.
- Tuition reimbursement.
Please see job description for full details.
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