Security Operations Specialist

5 days ago


Green Bay, Wisconsin, United States Schneider Full time
Job Title: Security Specialist

Location: Green Bay, WI

Job Type: Full-time

Shift: 3rd Shift

Work Model: On-Site

Schedule: Tuesday - Friday and every other weekend 11:00 p.m. - 7:00 a.m.

Job Overview

Schneider is seeking a Security Specialist in Green Bay to provide exceptional customer service to company truck drivers with security-related inquiries and requests. The Security Specialist will also remotely operate gates and monitor entrances at Schneider facilities across the country.

Responsibilities
  • Respond to incoming phone calls promptly and direct callers to the appropriate department or associate.
  • Maintain professional communication with internal associates and company drivers.
  • Ensure accurate inventory of equipment.
  • Control gate access across Schneider locations.
  • Analyze and react to remote gate video surveillance.
  • Handle and resolve security alarms in a timely manner.
  • Guide associates on adhering to security policies and procedures.
  • Handle confidential business information with discretion to maintain confidentiality.
Requirements
  • Associate degree.
  • 1-2 years of previous customer service, business, or related experience.
  • Previous security, loss prevention, or criminal justice training is a plus.
  • Experience with Microsoft Office programs.
  • Strong written and verbal communication skills.
  • Excellent decision-making and problem-solving skills.
  • Able to review and monitor video monitors for extended periods.
Benefits
  • Medical, dental, and vision insurance.
  • Company-paid life insurance.
  • 401(k) savings plan with company match.
  • Paid time off and paid holidays.
  • Results-based incentive pay program.
  • Tuition reimbursement.

Please see job description for full details.



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