Disaster Response Specialist
6 days ago
Company Overview: Emergency Restoration Xperts is a leading provider of emergency property restoration services, dedicated to restoring homes and businesses affected by water, fire, mold, storm, biohazard, and other conditions.
Job Summary: We are seeking a highly skilled Mitigation Technician to join our team. As a key member of our emergency response team, you will be responsible for assessing, rebuilding, and restoring properties to their pre-loss condition.
Responsibilities:
- Interact with customers in disaster response activities, providing exceptional customer service and ensuring their needs are met.
- Repair and restore structures, including removal and replacement of damaged drywall, plumbing, and related materials.
- Work with your direct supervisor to ensure the team is unified and efficient, executing and implementing appropriate mitigation procedures as necessary.
- Follow up with customers to ensure excellent service and satisfaction.
Requirements:
- Attention to detail in organization, cleanliness, and care for facility, assets, and equipment.
- Valid unrestricted driver's license.
- Basic tech skills to use a smartphone/tablet and relevant software.
- Availability to work overtime in response to emergency situations, including after hours, weekends, or holidays.
- Experience in demolition, the restoration industry, and basic carpentry skills preferred but not required.
Benefits:
- Monday - Friday 8AM-5PM consistent schedule.
- A few month events where food is provided.
- Call-out bonus for after-hours work.
- Dental, Disability, Life, Medical, and Vision Insurance.
- 401K Company Match.
- PTO - Paid Time Off.
- Phone allowance.
Physical Environment:
- Physical ability to lift 50 lbs. and comfortable standing on your feet for prolonged periods of time.
- Ability to work within non-climate-controlled environments.
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