Customer Service Representative
4 hours ago
We are seeking a highly motivated and customer-focused individual to join our team as a CLUB Customer Service Outfitter. As a key member of our sales floor team, you will be responsible for providing world-class customer service, presenting customers with the benefits of becoming a CLUB Member, and executing all CLUB operational and compliance programs.
Key Responsibilities- Provide exceptional customer service and ensure a pleasant and productive shopping experience for all customers.
- Proactively greet customers and present them with the opportunity to become a Bass Pro Shops & Cabela's CLUB Member or provide current members with a unique and exclusive experience.
- Execute all Bass Pro Shops & Cabela's CLUB operational and compliance programs.
- Demonstrate products to customers and remain knowledgeable of advertised sales.
- Help meet metric goals and objectives for self and store.
- Keep CLUB inventory accurate and maintain a clean and organized CLUB Booth.
- Provide full CLUB Member experience, including service processes such as processing payments, answering account questions, and processing applications.
- Provide daily feedback and reports in a timely and accurate manner.
- Provide peer coaching, recognition, and support as a CLUB advocate and representative.
- Perform other duties as assigned.
- High school diploma or equivalent experience.
- 0 to 2 years of experience in a customer service environment.
- Competitive hourly rate.
- Opportunities for advancement and professional growth.
- A fun and dynamic work environment.
- Discounts on retail merchandise, restaurants, world-class resorts, and conservation attractions.
- Voluntary benefits, including dental, vision, and 401(k) retirement savings.
- Paid holidays and vacation time.
- Bass Pro Cares Fund.
Bass Pro Shops is an equal opportunity employer. We are committed to diversity and inclusion in the workplace.
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