Roller Sports Operations Manager

8 hours ago


Colorado Springs, Colorado, United States SKATE CITY - XFINITY ARENA Full time
Job Description

The Xfinity Roller Sports Arena is seeking a skilled Operations Manager to oversee the daily operations of the venue. As a key member of the Skate City team, you will be responsible for ensuring the highest quality standards for our customers and members.

Key Responsibilities:

  • Develop and implement processes and efficiencies for overall business operations.
  • Strengthen customer/member engagement across the entire company.
  • Oversight of all hiring, training, scheduling, and evaluation of part-time staff members.
  • Execute business operations of the venue, to include collection of registration fees, membership verifications, and league payments.
  • Management of the Stallions Penalty Box bar, to include food service inventory, developing promotions and driving increased sales and traffic.
  • Develop customer/member retention model and implement new programs for driving repeat business.
  • Assist company executives with developing business growth strategies.
  • Oversight of facility maintenance and cleaning.

Qualifications:

  • Ability to take ownership and responsibility of roles, develop and implement plans to improve processes and effect positive change.
  • Prior experience in food-service or sport venue operations is desirable, however not required.
  • Effective leadership experience with a proven history of inspiring a team members to achieve positive results.
  • Strong planning, time-management, organization, and communication skills is a must.
  • Willingness to learn about the roller sports industry, develop business models to drive growth.

We are looking for a motivated and experienced Operations Manager to join our team. If you have a passion for roller sports and a proven track record of success in operations management, we encourage you to apply.



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