Event Venue Director

1 week ago

Banner Elk, North Carolina, United States Gecko Hospitality Full time

Position Overview

Gecko Hospitality is seeking a highly skilled and motivated Event Venue Director to oversee all facets of our establishment, with a strong emphasis on managing and elevating our event venue operations. The ideal candidate will have extensive experience in hospitality management, event planning, and customer service excellence.

Key Responsibilities:
  • Event Management: Lead the planning, coordination, and execution of events hosted at the property, including weddings, corporate events, and private gatherings. Ensure all events run smoothly and meet or exceed client expectations.
  • Staff Leadership: Recruit, train, and manage a team of dedicated hospitality professionals. Foster a positive work environment and encourage continuous professional development.
  • Customer Relations: Maintain a high level of customer satisfaction by addressing and resolving any issues promptly. Build strong relationships with clients to encourage repeat business.
  • Financial Oversight: Manage the financial aspects of the event venue operations, including budgeting, forecasting, and financial reporting. Identify opportunities for revenue growth and cost management.
  • Operational Efficiency: Implement and maintain efficient operational procedures to enhance productivity and service quality. Ensure compliance with health and safety regulations.
  • Marketing and Business Development: Collaborate with marketing teams to promote the event venue and develop strategies to attract new business. Participate in community events and networking to raise the profile of the property.
  • Facility Management: Oversee the maintenance and presentation of the event spaces, ensuring they are always in pristine condition and prepared for guests.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
  • A minimum of 5 years of experience in hospitality management, with at least 2 years in an event management role.
  • Exceptional organizational, leadership, and communication skills.
  • Strong financial acumen with experience in budgeting and financial reporting.
  • Proficiency in event management software and Microsoft Office Suite.
  • Ability to work flexible hours, including evenings, weekends, and holidays as required by the event schedule.

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