Airport Ground Transportation Ambassador
5 days ago
We are seeking a highly skilled Airport Ground Transportation Monitor to join our team at SP+. As a key member of our ground transportation team, you will play a crucial role in ensuring the smooth operation of our services. This includes greeting passengers, providing accurate information, and directing them to the appropriate taxi or limousine service.
In addition to your excellent customer service skills, you will also be responsible for communicating with drivers, coworkers, and supervisors, addressing any concerns, and maintaining a clean and organized work area.
This is a great opportunity to work with a leading company in the parking industry and contribute to the success of our team.
Responsibilities:- Greet passengers at taxi curbside in Ground Transportation area of airport and offer them assistance or directions.
- Direct passengers to the appropriate taxi/limo service.
- Ensure that a sufficient number of taxicabs are available for the traveling passengers, and dispatch taxicabs to various loading points at terminal.
- Communicate with drivers, co-workers, and supervisors and address any concerns.
- Write factual reports regarding items that deviate from normal operation.
- Order luxury limousines from Ground Transportation when needed, and log information regarding limousines on limo logs.
- Identify and report any safety issues immediately to supervisor.
- Clean and maintain surrounding work area (to include glass cleaning, and sweeping of trash). Clean break room (to include empting trash, vacuuming, wiping down of table).
- Must be 18 years of age or older at time of hire.
- Knowledge of metro area is desirable.
- Customer service experience preferred.
- Prior airport experience is preferred.
- Must have an excellent attendance and arrive to work on time when scheduled and have access to reliable transportation.
$21.00 per hour
Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
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