Ground Transportation Coordinator
3 days ago
We are currently seeking an experienced Airport Ground Transportation Monitor to join our team at SP+. In this role, you will be responsible for providing exceptional customer service to passengers at the airport, directing them to the correct taxi or limousine service, and ensuring that all operations run smoothly and efficiently.
You will work closely with drivers, coworkers, and supervisors to resolve any issues that may arise and provide accurate information to passengers. Your attention to detail and ability to communicate effectively will be essential in this role.
This is a fantastic opportunity to work with a leading company in the parking industry and contribute to the success of our team.
Main Responsibilities:- Deliver outstanding customer service to passengers at the airport.
- Direct passengers to the correct taxi or limousine service.
- Manage the availability of taxicabs to ensure they meet passenger demand.
- Collaborate with drivers, coworkers, and supervisors to resolve any issues.
- Prepare reports on any incidents or deviations from normal operations.
- Coordinate the ordering of luxury limousines as needed.
- Maintain a clean and safe work environment.
- Must be 18 years of age or older at time of hire.
- Knowledge of the local area is desirable.
- Previous customer service experience is preferred.
- Prior airport experience is preferred.
- Excellent attendance and punctuality are required.
$21.00 per hour
Our benefits package includes medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k, and paid time off.
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