Front Desk Representative

5 days ago


Vail, Colorado, United States HYATT Hotels Full time
Join Our Team as a Front Office Agent

At Grand Hyatt Vail, we're seeking a highly skilled and customer-focused Front Office Agent to join our team. As a key member of our front desk team, you'll be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.

Key Responsibilities:
  • Process guest registrations and communicate hotel services and promotions
  • Respond to guest inquiries and resolve issues in a timely and professional manner
  • Process forms of payment and maintain accurate records
Why Work at Hyatt?

We offer a range of benefits and perks to our colleagues, including:

  • Free meals in our colleague cafeteria
  • Free parking on-site
  • 1 hour of sick pay earned for every 30 hours worked, up to 48 hours/year
  • Discounted & Complimentary hotel room nights
  • Medical, Dental, Vision Insurance (Full-Time colleagues)
  • Flexible Spending Account (Full-Time colleagues)
  • Retirement Savings Plan
  • Basic Life Insurance
  • PTO earned based on hours worked, up to 17 days in your first year (Full-Time & Part-Time)
  • Opportunities to work around the world with Hyatt Hotels and Resorts
  • Annual End of Season Ski Pass Bonus

As a Hyatt colleague, you'll enjoy a supportive work environment, opportunities for career growth and development, and the chance to make a real difference in the lives of our guests.

Requirements:
  • A true desire to satisfy the needs of others in a fast-paced environment
  • Refined verbal and written communication skills
  • Ability to stand for long periods of time

Apply now to join our team and take the first step towards a rewarding career with Hyatt



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