General Manager

4 weeks ago


San Antonio, Texas, United States Brookfield Properties Full time
About the Role

We are seeking a highly skilled and experienced Associate General Manager to join our team at Brookfield Properties. As a key member of our property operations team, you will play a critical role in driving business growth and delivering exceptional customer experiences.

Key Responsibilities
  • Consumer and Community Focus:
    • Develop strategic relationships with local officials, stakeholders, and community organizations to drive business growth and community engagement.
    • Stay up-to-date on market trends and competitor activity to inform business decisions and drive property positioning.
    • Collaborate with senior management to identify opportunities for meaningful partnerships and experiences that drive community connection and engagement.
  • Retailer Focus:
    • Build and maintain strong relationships with tenants to drive sales growth and improve customer satisfaction.
    • Collect and analyze sales data, merchandise trends, and best practices to inform business decisions and drive property performance.
  • Employee Focus:
    • Lead and develop a high-performing team that embodies the company's core values of Humility, Attitude, Do the Right Thing, Together, and Own It.
    • Manage and develop talent to ensure compliance with company policies and procedures.
  • Financial Focus:
    • Develop and execute strategic plans to enhance property value and drive business growth.
    • Prepare and manage capital and operating expense plans to meet or exceed company expectations.
    • Support the real estate tax team in developing proactive tax strategies and ensuring timely payment of all parcels.
  • Other Areas of Focus:
    • Provide direction and support to the operations team to deliver a clean, safe, and secure environment that meets operational standards.
    • Support leasing goals and objectives, including presentation preparation, market tours, and financial and logistical support.
    • Collaborate with the Joint Venture team to foster strong partner relationships and accurate reporting.
Requirements
  • High School degree or GED required; Associate's or Bachelor's degree preferred.
  • 2+ years of property management experience preferred; shopping center industry experience a plus.
  • Strong leadership and influence skills to lead a diverse team.
  • Excellent communication, supervisory, and analytical skills.
  • Strong financial and project management skills.
  • Ability to learn new skills and adapt to changing business needs.

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