Field Service Manager

2 weeks ago


Lansing, Michigan, United States Applied Innovation Full time
Field Service Manager

Applied Innovation is seeking a high-performing professional to fill a full-time position as Field Service Manager, supporting central Michigan and headquartered in Lansing, Michigan.

This role is a Monday-to-Friday, 8 AM to 5 PM onsite position at our office located at 5858 S. Aurelius Road Lansing, MI 48911.

Key Responsibilities:
  • Lead a team that supports a wide variety of office equipment sold by or under contract with Applied Innovation
  • Maintain proper levels of staffing to meet or exceed Applied Innovation's standards for response time
  • Collaborate with sales team to drive business growth
  • Ensure team members have access to the knowledge and tools necessary for success
  • Represent Applied Innovation well in all interactions
Requirements:
  • Minimum of 5 years in our industry and/or previous management experience
  • Excellent organization, communication, and collaboration skills
  • Superior planning skills
  • Proven, creative problem-solving abilities


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