Industrial Field Service Specialist
4 days ago
Company Overview:
Hitachi Global Air Power is a leading global industrial compressed air manufacturer driving innovations that keep the world moving. Our compressed air solutions power manufacturing operations worldwide, from food and beverage to life-saving pharmaceuticals and cutting-edge semiconductor chips.
Job Summary:
We are seeking an experienced Industrial Field Service Technician to join our team. As a key member of our Service Operations team, you will provide technical assistance and support to customers, distributors, and employees. Your primary responsibility will be to troubleshoot and repair Hitachi Global Air Power R&I/OEM systems, ensuring timely resolution of field concerns.
Key Responsibilities:
- Provide technical assistance via phone and email queues
- Travel to field-based jobsites to troubleshoot and assist in repair of Hitachi Global Air Power R&I/OEM systems
- Follow standard work for pre- and post-service preparation
- Communicate distributor feedback to Hitachi Global Air Power management
- Drive field concerns to closure in a timely manner
- Support goal of service within the Service Department of 95%
Requirements:
- 5+ years of technical troubleshooting of Diesel Driven/OEM Compressor experience
- Experience troubleshooting and repairing electrical systems and electric driven equipment
- Demonstrated success in technical training of compressed air systems
- Strong verbal and written communication skills
- Ability to read and understand schematics
What We Offer:
Hitachi Global Air Power is an equal opportunity employer and offers a competitive salary, benefits package, and opportunities for professional growth and development.
Location:
This position is located on-site in Michigan City, Indiana.
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