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Healthcare Provider Support Specialist

2 months ago

Stillwater, United States HealthPartners Full time

***SIGNING BONUS AVAILABLE***

We are seeking a part-time (27.2 hours/week) healthcare provider support specialist for our Internal Medicine Department. This position qualifies for part-time benefits, including medical and dental coverage. Previous experience or formal training as a medical assistant is not required, but candidates must meet the essential qualifications for the role.

Additional part-time and full-time positions may be available

$3,000 SIGNING BONUS for eligible applicants

Position Overview:

As a healthcare provider support specialist at HealthPartners Clinic Stillwater, you will be responsible for various patient care tasks and related duties within the clinical environment. These responsibilities include documenting medical information, administering medications and vaccinations, and gathering medical histories and vital signs.
The healthcare provider support specialist aids healthcare professionals in delivering timely services as directed by physicians or registered nurses, in accordance with clinic policies and procedures.
All initiatives and activities are aligned with the mission, vision, goals, and objectives of HealthPartners Clinic Stillwater.

Key Responsibilities:

Conduct patient interviews and record essential medical histories Measure vital signs and log findings in patient records Review annual wellness questionnaires with designated patients Administer vaccinations Manage messages and communicate clinician responses via phone Input orders for laboratory services

Required Qualifications:

Completion of an accredited Medical Assistant program, with or without certification (AAMA or AMT) OR Current LPN (MN and WI licensure required) OR Graduate of an accredited EMT program with a current EMT license (national and Minnesota)

PLUS current CPR certification for healthcare professionals through the American Heart Association or American Red Cross

Preferred Qualifications:

One year of experience as a medical assistant or LPN in a clinical setting. Familiarity with Epic electronic medical record software.

All candidates should possess excellent verbal and written communication skills; outstanding customer service abilities; tact and diplomacy in interactions with patients, families, and care team members; a demonstrated capacity for compassion and empathy in all engagements; an understanding of patient education needs, and the ability to effectively share information with patients, family members, and care team members as necessary; the capability to learn and retain information regarding patient care procedures; the ability to plan, prioritize, and complete assigned tasks; and the capacity to remain composed in stressful situations. Experience with EPIC is preferred.

Benefits:

At HealthPartners Clinic Stillwater, we provide competitive compensation and a comprehensive benefits package (for .5FTE or greater) that includes:

health and dental insurance 401k retirement plan competitive paid time off (PTO) short-term disability pay, long-term disability, and life insurance options flexible spending accounts (FSAs) education reimbursement programs employee assistance programs (EAP) employee wellness initiatives complimentary parking employee recognition and rewards discounts for health and wellness programs and products

About Us:

The Stillwater clinic is part of HealthPartners, the largest consumer-governed, non-profit healthcare organization in the nation, dedicated to enhancing health and well-being in collaboration with members, patients, and the community. Located in a picturesque area, the clinic is part of an award-winning healthcare system serving east central Minnesota and western Wisconsin, offering primary, specialty, and urgent care services. We foster a welcoming small-town atmosphere while being conveniently close to metropolitan amenities.

As a partner for good, we believe that exceptional healthcare arises from the integration of science with compassion, spirit, and humanity. Every member of our team contributes to making healthcare and insurance more straightforward and affordable for everyone. Join us in our mission to enhance the health and well-being of our patients, members, and the communities we serve.