IT Support Specialist
7 days ago
We're looking for a skilled IT professional to join our team at InterWorks. As an IT Support Specialist, you'll play a critical role in providing technical assistance to our staff and ensuring the smooth operation of our computer systems. Your strong interpersonal and communication skills will be essential in helping you effectively collaborate with colleagues and provide top-notch support. You'll also have the opportunity to work with a variety of hardware and software platforms, including desktop and laptop computers, as well as wired and wireless networking environments. If you're passionate about technology and enjoy problem-solving, this could be the perfect opportunity for you to grow your career with a dynamic and innovative company like InterWorks.
Key Responsibilities:- Provide technical support to staff members with a range of internal IT tasks
- Manage software and hardware updates across company machines and devices
- Aid in the development and maintenance of internal systems
- Assist with workstation setup for new hires
- Strong interpersonal and communication skills
- Helpful attitude and eagerness to assist users
- Effective organization skills and high attention to detail
- High self-motivation and initiative
- Experience managing desktop and laptop computers
- Experience working in both wired and wireless networking environments
- Ability to provide support for a range of hardware, software, and printing
- Valid driver's license
- Ability to lift up to 30 lbs.
- Multiple OS support experience, including MS Windows Desktop and Server, macOS, and various distributions of Linux
- Experience in a Windows Active Directory environment
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