Loss Prevention Officer

1 week ago


San Antonio, Texas, United States Omni Hotels Full time
Job Summary:

The Loss Prevention Officer is responsible for ensuring the safety and security of hotel guests and employees. This includes enforcing hotel policies and procedures, responding to emergency incidents, and monitoring security systems. The ideal candidate will have previous security experience, excellent customer service skills, and the ability to work a flexible schedule.

Responsibilities:

Perform safety and loss prevention patrols of the hotel, including all public areas, guest floors, and service areas
Respond to emergency incidents and security requests, controlling the situation until proper authorities arrive
Ensure maximum guest, associate, and hotel safety and security at all times
Inspect associates leaving and entering the hotel, collect package passes, and monitor closed-circuit television and alarm systems
Confiscate unauthorized items, notify the Director of Loss Prevention, and control entry into the Heart of the House
Administer the shipping and receiving of packages and parcels, maintain hand-held radios, and perform administrative tasks

Requirements:

Previous security experience preferred
Must be able to stand/walk for up to 8 hours per shift
Must be detail-oriented, have superior customer service skills, and be computer proficient
Must be able to work overnight nights, PM shifts, weekends, and holidays
Must become TABC, CPR, and basic first-aid certified

Omni Hotels & Resorts is an Equal Opportunity Employer:

We are committed to diversity and inclusion in the workplace. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .

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