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Loan Operations Specialist

2 months ago

Anaheim, California, United States Enterprise Bank & Trust Full time
Job Summary

This position is responsible for ensuring the accuracy and integrity of customer and loan information within the bank's loan origination system.

Key Responsibilities
  • Maintains a thorough understanding of the bank's credit culture and provides guidance to relationship managers on deviations from standard practices.
  • Acts as a resource for relationship managers on loan operations and the processing of loan requests through the loan origination system.
  • Functions as a point of contact for other internal departments during the loan process.
  • Completes annual renewals, new loan requests, and monthly reporting tasks independently with minimal supervision.
  • Enters customer and loan information into the loan origination system with attention to data integrity.
  • Obtains pre-closing documentation requirements, such as flood letters, title work, appraisals, and credit bureau reports.
  • Interacts with clients to collect data, documents, and general customer service requests.
  • Reviews closed loan packages to ensure no changes to loan documents were made without approval.
  • Processes Change Memos reflecting adjustments made to the loan request post-approval.
  • Completes recordation and collateral perfection as necessary.
  • Monitors and assists in clearing exception items.
  • Provides guidance and training to other loan coordinators.
  • Aids in the preparation of monthly monitoring reports for the unit and relationship manager team.
  • Assists in processing and responding to daily overdrafts as needed.
  • Assembles and coordinates required financial information from clients for analysis.
  • Provides backup support for other loan coordinators during vacations and high-volume periods.
  • Participates in internal committees and task forces as requested.
Requirements
  • Excellent communication skills, both written and verbal.
  • Ability to demonstrate flexibility, versatility, commitment, and good judgment in a team-oriented environment.
  • Strong computer skills, including proficiency with Microsoft Office products and proprietary bank systems.
  • Must be independent and able to work under tight deadlines with strong organizational skills.