Traffic Operations Specialist
1 week ago
We are a global mobility company specializing in revenue and services management solutions for the transportation industry. Our cutting-edge technology facilitates high-volume transactions, customer operations, and data analytics for seamless multimodal mobility.
Job SummaryWe are seeking a skilled Traffic Operations Specialist to join our team. The successful candidate will be responsible for performing system checks, monitoring video surveillance systems, and dispatching duties to ensure the safety and security of our customers.
Key Responsibilities- Perform system checks to verify video surveillance system cameras and toll collection systems
- Monitor video monitors to locate vehicle accidents, mechanical breakdowns, or debris in the lanes
- Dispatch duties and maintain a 24-hour log of calls handled by CAS
- Record traffic accidents/major incidents and prepare monthly reports
- Strong data entry skills and ability to organize correspondence
- Excellent attendance and punctuality, with a focus on providing prompt and timely service
- Ability to read and comprehend instructions, and communicate effectively with customers and colleagues
- Excellent computer skills, with knowledge of Microsoft Office and Windows operating system
We require a high school diploma or equivalent, and at least one year of customer service experience. If you are a motivated and detail-oriented individual with a passion for transportation operations, we encourage you to apply.
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Traffic Operations Specialist
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Traffic Operations Specialist
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