Current jobs related to Customer Support Specialist - Rockville, Maryland - Nimbl

  • Customer Support Specialist

    1 month ago

    Rockville, Maryland, United States Psomagen, Inc. Full time

    Job Title: Customer Support SpecialistJob Summary:We are seeking a highly skilled and knowledgeable Customer Support Specialist to join our team at Psomagen, Inc. The ideal candidate will be responsible for providing technical support, resolving inquiries and issues, and maintaining positive relationships with clients.Responsibilities: Provide exceptional...

  • Veterinary Cardiac Specialist

    1 month ago

    Rockville, Maryland, United States CVCA Rockville - Cardiology Specialist Full time

    About CVCA Rockville - Cardiology SpecialistAt CVCA Rockville - Cardiology Specialist, we're dedicated to providing exceptional care for pets with cardiac conditions. Our team of experienced veterinary technicians plays a vital role in ensuring the highest quality care for our patients.ResponsibilitiesAssist cardiologists with key technical work, including...

  • Veterinary Cardiac Care Specialist

    4 weeks ago

    Rockville, Maryland, United States CVCA Rockville - Cardiology Specialist Full time

    About CVCA Rockville - Cardiology SpecialistWe are a leading provider of veterinary cardiac care across the nation, and we are growing. Our team is dedicated to delivering exceptional customer service to pet families, and we are looking for a skilled Veterinary Assistant to join our team.Key Responsibilities:Provide medical support to cardiologists and help...

  • Veterinary Cardiac Care Specialist

    4 weeks ago

    Rockville, Maryland, United States CVCA Rockville - Cardiology Specialist Full time

    About CVCA Rockville - Cardiology SpecialistWe are seeking a highly skilled and dedicated Credentialed Veterinary Technician to join our team at CVCA Rockville - Cardiology Specialist. As a key member of our cardiac care team, you will play a vital role in delivering exceptional patient care and contributing to our organization's mission to provide the...

  • IT Support Specialist

    4 weeks ago

    Rockville, Maryland, United States SYSARC INCC Full time

    Job DescriptionSysArc is a leading IT Managed Services and Cyber Security Services Provider, seeking a skilled IT Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical assistance and support for...

  • Veterinary Assistant

    4 weeks ago

    Rockville, Maryland, United States CVCA Rockville - Cardiology Specialist Full time

    About CVCA Rockville - Cardiology SpecialistWe are seeking a highly skilled and compassionate Veterinary Assistant to join our team at CVCA Rockville - Cardiology Specialist. As a Veterinary Assistant, you will play a vital role in the care of our patients, clients, and referring veterinarians.Key ResponsibilitiesProvide exceptional patient care, including...

  • Administrative Support Specialist

    4 weeks ago

    Rockville, Maryland, United States CMT Services Inc Full time

    Job SummaryCMT Services, Inc. is seeking a highly organized and detail-oriented Administrative Support Specialist to provide exceptional administrative support to our academic and administrative units.The ideal candidate will have a high school diploma or equivalent and at least one year of progressively responsible experience providing office administrative...

  • Administrative Support Specialist

    4 weeks ago

    Rockville, Maryland, United States CMT Full time

    Job Summary:As an Administrative Support Specialist at CMT Services, Inc., you will play a vital role in ensuring the smooth operation of our office. Your primary responsibilities will include providing administrative support to our team, handling customer inquiries, and maintaining accurate records. If you have a keen eye for detail and excellent...

  • IT Support Specialist

    4 weeks ago

    Rockville, Maryland, United States LCG, Inc. Full time

    Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team at LCG, Inc. in Rockville, MD. As a key member of our support team, you will provide technical assistance to our clients, ensuring their IT systems are running smoothly and efficiently.Key ResponsibilitiesProvide end-user troubleshooting and support for desktop, laptop, and...

  • Desktop Support Specialist

    4 weeks ago

    Rockville, Maryland, United States Leidos Full time

    Job Description:Leidos' Health Solutions Operation is seeking a skilled Desktop Engineer to support a federal agency's large, mission-critical 24/7/365 enterprise Service Desk. The successful candidate will work with a team of Help Desk Technicians in providing on-site and remote support for computer workstations, printers, peripherals, and teleconferencing...

  • Regulatory Support Specialist

    4 weeks ago

    Rockville, Maryland, United States Financial Industry Regulatory Authority , Inc. Full time

    Job SummaryThe Financial Industry Regulatory Authority, Inc. is seeking a skilled Regulatory Support Specialist to join our team. As a key member of our team, you will provide specialized technical support to industry members and regulatory users regarding the Consolidated Audit Trail (CAT) system.Key ResponsibilitiesInterface with industry members,...

  • Product Support Specialist

    1 month ago

    Rockville, Maryland, United States State Street Corporation Full time

    Job SummaryA Dedicated Client Product Support Specialist supports post go-live of the Charles River Investment Management Solution (CRIMS) implementation. Contributions include defining client requirements, configuring, and tuning the application to the client's business and technical needs, training users, testing workflows, and resolving issues. The ideal...

  • Administrative Support Specialist

    4 weeks ago

    Rockville, Maryland, United States CMT Full time

    About CMT Services, Inc.CMT Services, Inc. is a dynamic and growing small business supporting Federal, State, and Local government agencies. As a SBA-certified HUBZone, Woman Owned Small Business (WOSB), we deliver quality, professional services to support the missions and strategic business goals of our clients. Our core values of Integrity & Commitment...

  • Desktop Support Specialist

    4 weeks ago

    Rockville, Maryland, United States LCG Full time

    Job Title: Desktop Support SpecialistWe are seeking a skilled Desktop Support Specialist to join our team at LCG. As a key member of our IT support team, you will provide technical assistance to our clients, ensuring they have the tools and resources they need to succeed.Job Summary:The Desktop Support Specialist will be responsible for providing end-user...

  • Administrative Support Specialist

    4 weeks ago

    Rockville, Maryland, United States St Coletta Of Greater Washington Inc Full time

    pAt St. Coletta of Greater Washington, we are seeking an experienced Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will be responsible for processing admissions paperwork, maintaining participant intake files, and ensuring the security of confidential participant records./ppThe ideal candidate will have a...

  • Commercial Deposit Support Specialist

    4 weeks ago

    Rockville, Maryland, United States M&T Bank Full time

    Job Summary:As a Commercial Deposit Support Specialist at M&T Bank, you will be the single point of contact for customers regarding commercial deposit-related matters. Your primary responsibilities will include maintaining exemplary relationships with new and existing customers, resolving client requests and/or issues independently, and escalating when...

  • Desktop Support Specialist

    4 weeks ago

    Rockville, Maryland, United States LCG Full time

    Job DescriptionLCG is a minority-owned technology consulting firm that has been a trusted partner to more than 40 federal agencies, including 21 of the 27 Institutes and Centers (ICs) at the National Institutes of Health (NIH).For over 25 years, LCG has brought digitization and innovation to the Health and Human Services (HHS) and the NIH ecosystems.We...

  • Business Support Specialist

    1 month ago

    Rockville, Maryland, United States TriMetrix Full time

    Business Support Specialist Opportunity at TriMetrixWe are seeking a highly organized and detail-oriented Business Support Specialist to join our team at TriMetrix. This role will provide comprehensive support for both our Proposal Center and Business Development (BD) teams.The ideal candidate will be highly organized, have strong analytical skills, and be...

  • Desktop Support Specialist

    4 weeks ago

    Rockville, Maryland, United States LCG Full time

    Job Summary:LCG is seeking an IT Desktop Support Specialist to provide technical assistance to on-site employees for a variety of IT-related issues. The successful candidate will be responsible for troubleshooting and resolving technical problems, configuring workstations and laptops, and providing support for network and desktop printers.Key...

  • Desktop Support Specialist

    1 month ago

    Rockville, Maryland, United States LCG Full time

    Job DescriptionLCG is seeking a skilled IT Desktop Support Specialist to join our team in Rockville, MD. As a member of our support team, you will provide technical assistance to our clients, troubleshooting and resolving issues with desktops, laptops, applications, and network printers.Key Responsibilities:Provide end-user troubleshooting and support for...

Customer Support Specialist

4 weeks ago

Rockville, Maryland, United States Nimbl Full time
Job Title: Customer Support Specialist

We are seeking a highly skilled and customer-focused Customer Support Specialist to join our team at Nimbl. As a key member of our support team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and resolving issues in a timely and professional manner.

Key Responsibilities:
  • Provide technical support to customers via phone, email, and chat, resolving issues and answering questions in a clear and concise manner.
  • Monitor and respond to support tickets, ensuring timely resolution and follow-up as needed.
  • Collaborate with internal teams, including IT and customer success, to resolve complex issues and improve overall customer experience.
  • Develop and maintain knowledge of our software and services, staying up-to-date on new features and technologies.
Requirements:
  • Bachelor's degree in a related field, such as computer science or information technology.
  • Excellent written and verbal communication skills, with the ability to communicate complex technical information to non-technical customers.
  • Customer service experience, with a focus on providing exceptional support and resolving issues in a timely manner.
  • Familiarity with software concepts and technologies, including CRM systems and help desk software.
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines.
Preferred Qualifications:
  • Familiarity with Apple and PC hardware and software, including operating systems and applications.
  • Experience with CRM software, including Salesforce or similar platforms.
What We Offer:
  • A competitive salary and benefits package, including health insurance and a 401(k) match.
  • Opportunities for professional growth and development, including training and education programs.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.