Automotive Service Coordinator
4 weeks ago
Job Summary:
The Service Advisor at Ontario Hyundai is the primary point of contact for all automotive service and repair matters. This role requires strong communication and problem-solving skills to ensure customer satisfaction and efficient service delivery.
Key Responsibilities:
- Maintain excellent customer satisfaction index (CSI) scores
- Assist customers with service needs and schedule appointments
- Make repair recommendations and manage delivery of repairs
- Ensure required documentation is complete and compliant with regulations
- Comply with safety policies and procedures
- Attend staff meetings and trainings
- Help educate and train new staff members
Requirements:
- 2-3 years' auto dealership experience
- Ability to provide CSI scores from previous employers
- Import or luxury line automotive experience a plus
- Broad scope of automotive mechanical/electrical knowledge
- ADP/CDK computer programs experience a plus
- Pleasant and friendly demeanor
- Excellent communication and customer service skills
What We Offer:
- Competitive pay
- Health, dental, vision, life, and 401K benefits
- Health and wellness program
- Community involvement
- Company-paid vacation and holidays
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