Automotive Service Coordinator

4 weeks ago


Ontario, United States Ontario Hyundai Full time

Job Summary:

The Service Advisor at Ontario Hyundai is the primary point of contact for all automotive service and repair matters. This role requires strong communication and problem-solving skills to ensure customer satisfaction and efficient service delivery.

Key Responsibilities:

  • Maintain excellent customer satisfaction index (CSI) scores
  • Assist customers with service needs and schedule appointments
  • Make repair recommendations and manage delivery of repairs
  • Ensure required documentation is complete and compliant with regulations
  • Comply with safety policies and procedures
  • Attend staff meetings and trainings
  • Help educate and train new staff members

Requirements:

  • 2-3 years' auto dealership experience
  • Ability to provide CSI scores from previous employers
  • Import or luxury line automotive experience a plus
  • Broad scope of automotive mechanical/electrical knowledge
  • ADP/CDK computer programs experience a plus
  • Pleasant and friendly demeanor
  • Excellent communication and customer service skills

What We Offer:

  • Competitive pay
  • Health, dental, vision, life, and 401K benefits
  • Health and wellness program
  • Community involvement
  • Company-paid vacation and holidays


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