Customer Service Specialist in Banking
1 week ago
We are seeking a committed individual to fill the role of a Customer Service Specialist in Banking. The successful candidate will be responsible for assisting clients with their inquiries, offering detailed information regarding financial products or services, and effectively addressing any concerns that may arise.
Key Responsibilities:
- Provide comprehensive, accurate, and timely responses to client inquiries
- Ensure high-quality service by collaborating with both internal teams and external clients
- Mitigate risks by following established policies and procedures
- Investigate and resolve discrepancies related to client accounts
- Enhance clients' financial well-being through exceptional service experiences
Essential Skills:
- Proficient in Microsoft Outlook, Word, and PowerPoint applications
- Capable of thriving in a high-pressure, fast-paced environment
- Excellent communication and customer service abilities
- Skilled in de-escalating challenging situations with professionalism
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Customer Service Specialist in Banking
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Bilingual Spanish Customer Service Banker
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Customer Support Specialist
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