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Parts Sales Representative

2 months ago

Elkhart, Indiana, United States Grand Design RV Full time

Job Summary:

Grand Design RV is seeking a highly skilled and detail-oriented Retail Parts Coordinator to join our Customer Service Team. As a key member of our team, you will be responsible for providing exceptional service to our customers by identifying and processing parts sales orders, responding to customer inquiries, and maintaining accurate records.

Key Responsibilities:

  • Process parts sales orders: Identify and obtain parts needed for dealers and customers, ensuring timely and accurate delivery.
  • Respond to customer inquiries: Provide prompt and professional responses to customer inquiries via phone, email, or in-person.
  • Maintain accurate records: Ensure accurate and up-to-date records of customer interactions, parts sales, and inventory levels.
  • Collaborate with team members: Work closely with other team members to ensure seamless communication and efficient processing of customer requests.
  • Perform routine tasks: Perform routine tasks such as data entry, inventory management, and other administrative duties as needed.

Requirements:

  • High school diploma or equivalent: Required.
  • Attention to detail: Excellent attention to detail and organizational skills.
  • Communication skills: Strong communication and interpersonal skills.
  • Technical skills: Proficiency in Microsoft Office and ability to learn new software quickly.
  • Experience: Previous experience in a customer service or sales role preferred.

Working Conditions:

  • Work environment: Fast-paced office environment with frequent customer interactions.
  • Physical demands: Prolonged sitting, keyboarding, and standing/walking.

Benefits:

  • Medical, dental, and vision insurance: Comprehensive health insurance package.
  • 401(k) plan: Employer-matched retirement savings plan.
  • Tuition reimbursement: Opportunities for professional development and education assistance.
  • Holiday and vacation pay: Generous paid time off and holidays.

Grand Design RV is an equal opportunity employer.