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Clinical Administrative Assistant

2 months ago

Bismarck North Dakota, United States CommonSpirit Health Full time
About the Role

We are seeking a highly skilled and detail-oriented Clinic Receptionist to join our team at CHI St. Alexius Health. As a Clinic Receptionist, you will play a vital role in providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities
  • Schedule patient appointments and manage the clinic's schedule in accordance with our policies and procedures.
  • Interview, register, and update patient demographic and insurance information accurately and completely into our electronic medical record system.
  • Smile and greet all incoming patients, notify clinical staff of their arrival, and ensure patients are informed of any appointment delays.
  • Direct and screen incoming calls, gather information, and transfer calls to or take messages for appropriate staff in a professional and efficient manner.
  • Reschedule and/or contact orphaned appointments within 24 hours of the original appointment cancellation.
  • Accurately and timely record and update physician schedules relating to call, vacation, meeting, and clinic time.
  • Collaborate with clinical staff to manage referrals and ensure test results and consultation reports are received back by clinic providers when patients are sent to outside facilities.
  • Copies, mail, scan, and file all medical information pertaining to patient records.
  • Follow release of information policies and procedures when verifying and releasing requested medical information.
  • Collect patient co-pays and issue receipts to patients.
  • Cross-train to perform basic clinical and laboratory processes as needed to maintain clinic efficiencies.
Requirements
  • High School diploma or equivalent.
  • Computer use and business-related phone experience.
  • Computer skills, knowledge of medical terminology, and scheduling practices are required.
About Us

CHI St. Alexius Health is part of CommonSpirit Health, a nonprofit, Catholic health system dedicated to advancing health for all people. We are committed to creating healthier communities, delivering exceptional patient care, and ensuring every person has access to quality healthcare.

We offer a comprehensive benefits package to support your well-being and career growth, including a program supporting child care, pet care, or adult dependent needs, an Employee Assistance Program, health, dental, and vision insurance, flexible spending accounts, and more.