Graduate Admissions Assistant

1 week ago

Pittsburgh, Pennsylvania, United States Duquesne University Full time
Job Summary

This position reports to the Enrollment Operations Manager in the Enrollment Operations and Student Services department and supports the administrative functions within Enrollment Management.

The Enrollment Systems Specialist will be responsible for performing a number of vital roles based on the graduate and undergraduate admission cycle. Tasks will include, but are not limited to, managing the application and admission credential process for graduate admissions, undergraduate admissions, and financial aid; mail receipt and sorting, scanning and indexing documents, and data-entry.

Key Responsibilities
  • Enters inquiry and application data, scans and indexes confidential materials through the systems, ensuring the confidentiality and accuracy of all data entry information processed for graduate admissions.
  • Coordinates the receipt and review of academic credentials for graduate and undergraduate admission applicants.
  • Assists with the optimization and administration of the enrollment systems, including, but not limited to Technolutions Slate and Ellucian Banner.
  • Liaison with Graduate Admissions for the Enrollment Operations and Student Services department.
  • Researches and resolves graduate processing issues within Slate.
  • Provides assistance with inquiry and application data entry and related tasks for undergraduate admissions and financial aid.
  • Supports operational and processing effectiveness for the entire enrollment division (Undergraduate Admissions, Graduate Admissions, Financial Aid, Enrollment Marketing and Communications, Military and Veterans Services).
  • Helps manage and administer system requests on a daily basis for all aspects of enrollment management.
  • Participates in special admission events, such as DUQ days and Accepted Student Days.
  • Performs other related duties as assigned to support the functions of a dynamic, team-oriented environment.
Requirements
  • High School Diploma or equivalent.
  • Minimum 1 year of experience in admissions or student services at the college/university level or closely related environment dealing with the public.
  • Associate's degree in business or related field.
  • 1-3 years' work-related experience.
  • Knowledge of PC and Microsoft Office Software; familiarity with Slate and Banner preferred.
Preferred Qualifications
  • Strong communication skills, both oral and written.
  • Attention to detail and accuracy while multi-tasking.
  • Strong organization skills.
  • Data entry, scanning and indexing.
  • Ability to make decisions in accordance with established policies.
  • Ability to be proactive, strategic and deadline-oriented in a complex organization.
  • Professional demeanor with the ability to deal with people in a courteous and tactful manner regardless of circumstances.
  • Ability to work overtime and some weekends during peak application receipt and processing periods.
  • Motivation to work harmoniously with a diverse group of highly qualified team members.
  • Commitment to the University's values of diversity, equity and inclusion, and recognition of the importance of treating each individual with dignity and respect consistent with the University's Mission.
  • Demonstrated experience with, and understanding of, the broad diversity of the University community (students, faculty, staff and others).
  • Ability to establish and maintain effective working relationships with the University Community.
  • Ability and willingness to contribute actively to the mission of the University and to respect the Spiritan Catholic identity of Duquesne University.

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