Director, Enterprise Technology Operations

6 days ago


Dallas, Texas, United States Crunchyroll Full time
About Crunchyroll

We're a passionate community of enthusiasts who dedicate our time to building reliable and scalable solutions to help build, run and transform enterprise applications. Our team promotes strong engineering practices, uses innovative technologies and cloud-based microservice architecture which enable Crunchyroll enterprise teams to integrate seamlessly and achieve their goals.

Job Summary

We're seeking a highly experienced Director, Enterprise Technology Operations to lead our technical programs and drive strategic planning. As a key member of our team, you'll manage and launch technical programs that span multiple engineering teams and organizational boundaries, guiding strategic planning, leading discovery and prioritization, and communicating vision and plans to management and key technical and business stakeholders.

Key Responsibilities
  • Manage and launch technical programs that span multiple engineering teams and organizational boundaries
  • Guide strategic planning, leading discovery and prioritization by partnering with product managers, PMO and engineering leads to develop program plans including roadmaps, dependency identifications, and resourcing plans
  • Communicate vision, plans and project status to management and key technical and business stakeholders
  • Identify, assess and mitigate risks, provide escalation management, anticipate and make tradeoffs balancing the business needs versus constraints
  • Create, maintain and disseminate project information to stakeholders
  • Oversee the budget for vendor services, ensuring cost-effectiveness and alignment with project financial goals
  • Establish and maintain performance metrics for vendors, ensuring they meet or exceed project requirements and SLAs
About You
  • You have a total of 12+ years of experience in the software industry with experience in developing, leading, managing and delivering complex projects and building software solutions end-to-end
  • Experience managing projects in software development, cloud, or enterprise technology environments
  • Experience with Agile, Scrum, and other project management methodologies
  • Experience in vendor management, including managing contracts, performance, and budgets
Why Crunchyroll?

In addition to getting to work with fun, passionate and inspired colleagues, you'll also enjoy the following benefits and perks:

  • Receive a great compensation package including salary plus performance bonus earning potential, paid annually
  • Flexible time off policies allowing you to take the time you need to be your whole self
  • Generous medical, dental, vision, STD, LTD, and life insurance
  • Health Saving Account HSA program
  • Health care and dependent care FSA
  • 401(k) plan, with employer match
  • Employer paid commuter benefit
  • Support program for new parents
  • Pet insurance and some of our offices are pet friendly

We're an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We're a team of enthusiasts who dedicate our time to building reliable and scalable solutions to help build, run and transform enterprise applications. We promote strong engineering practices, use innovative technologies and cloud-based microservice architecture which enable Crunchyroll enterprise teams to integrate seamlessly and achieve their goals.


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