Customer Service Representative

3 weeks ago


Garden Grove, California, United States El Pollo Loco Full time

El Pollo Loco - Join our team as a Customer Service Representative and enjoy a dynamic work environment with opportunities for growth and development. As a key member of our service team, you will be responsible for providing exceptional customer service and ensuring that every guest has an enjoyable experience at El Pollo Loco. Your primary duties will include greeting and assisting customers with their orders, processing and assembling customer orders efficiently, and welcoming customer feedback to ensure high-quality service standards are met.

About the Job

This is a full-time position offering a competitive salary of $15-$18 per hour, depending on experience, and access to comprehensive benefits, including health insurance, paid time off, and 401(k) matching. If you're looking for a fast-paced and rewarding career in the food industry, we encourage you to apply today

Key Responsibilities:
  • Provide excellent customer service by greeting and assisting guests with their orders
  • Process and assemble customer orders efficiently and accurately
  • Welcome customer feedback and address any comments or concerns they may have

We offer a fun and supportive work environment, along with opportunities for advancement and professional growth. If you're passionate about delivering outstanding customer experiences, we want to hear from you



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