Customer Service Representative

3 weeks ago


Garden Grove, California, United States T-Mobile Full time
Retail Sales Expert - T-Mobile
T-Mobile is a leading provider of wireless services, committed to delivering exceptional customer experiences through innovative solutions and personalized service. We are seeking a highly motivated and results-driven Mobile Associate to join our retail team.

Job Description:
In this role, you will be responsible for delivering an outstanding customer experience, building strong relationships with customers, and driving sales through effective communication and digital tools. You will also complete training on T-Mobile's products, services, and processes, and collaborate with colleagues to achieve sales goals and improve overall customer experience.

Key Responsibilities:
* Deliver exceptional customer service and support* Build strong relationships with customers through meaningful interactions* Drive sales by leveraging digital tools and effective communication* Complete training on T-Mobile's products, services, and processes* Collaborate with colleagues to achieve sales goals and improve overall customer experience

Requirements:
* High school diploma or equivalent required* 6 months of customer service and/or sales experience preferred* Retail environment experience a plus* Excellent communication and interpersonal skills* Ability to work in a fast-paced environment and adapt to changing situations* Basic computer skills and familiarity with digital tools

Benefits:
* Competitive hourly rate: $18.00 per hour* Opportunity for annualized incentives: up to $18,000/year* Comprehensive benefits package including medical, dental, and vision insurance* Paid time off and holidays* Professional development opportunities and education assistance

Apply Today
T-Mobile is an equal opportunity employer and welcomes applications from diverse candidates. If you're passionate about delivering exceptional customer experiences and driving sales, we encourage you to apply

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