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Principal Site Reliability Engineer
4 weeks ago
Company Description: Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Our 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. We offer a range of communications infrastructure solutions, including dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Our clients include wireless and wireline carriers, media, tech, content, finance, healthcare, and other large enterprises.
Job Summary:We are seeking a highly skilled Principal Site Reliability Engineer to play a critical role in ensuring the uptime, performance, and scalability of our critical infrastructure. As a key member of our Site Reliability Engineering team, you will be responsible for developing and implementing automation solutions, designing and implementing effective monitoring and alerting systems, and owning the incident lifecycle. You will also be responsible for proactively identifying and mitigating potential system risks, focusing on automation, monitoring, and tooling to ensure high service availability.
Responsibilities:- Develop and implement automation solutions to streamline operations and reduce manual effort.
- Design and implement effective monitoring and alerting systems to proactively identify and address issues.
- Own the incident lifecycle, from leading root cause analysis and resolution to implementing preventative measures to avoid future occurrences.
- Be on-call to diagnose and resolve critical service outages.
- Proactively identify and mitigate potential system risks, focusing on automation, monitoring, and tooling to ensure high service availability.
- Design and implement solutions to ensure our infrastructure can handle ever-growing demands while maintaining optimal application performance.
- Work closely with developers, product managers, and other engineers to translate business needs into robust and reliable technical solutions.
- Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
- Minimum of ten (10) years of experience in a Site Reliability Engineering or related role.
- Strong understanding of system administration, Linux, and scripting languages (Python and various shells).
- Expert at developing automation tools for monitoring, alerting, and deployment to ensure efficient and reliable operations.
- Expert at designing and implementing monitoring systems at scale.
- Expert at container orchestration (Kubernetes and Docker).
- Experience with monitoring platforms such as SevOne, Assure1, and Nagios and various vendor NMS systems.
- Previous work in large scale distributed production environments.
- Experience with a variety of cloud platforms and tools (AWS, Google, etc.).
- Experience with a variety of monitoring and alerting tools (Prometheus, Grafana, Cacti, etc.).
- Strong working knowledge of networking concepts and application protocols, especially TCP/IP, BGP, DNS, TLS, and HTTP/S.
- Experience with infrastructure management tools such as Ansible, Terrafor, Puppet, to deploy and manage infrastructure at scale.
- Proven leadership skills, with the ability to mentor and inspire others.
- Excellent problem-solving, analytical, and critical thinking skills.
- A passion for automation and building efficient systems.
- Experience working with various vendor APIs (or netconf) including Nokia, Juniper, Fujitsu, Infinera, Cisco, and Ciena.
- Experience with various network orchestration platforms such as Ciena Blue Planet MDSO, Cisco NSO, Nokia NSP, or others.
- Excellent Health, Dental & Vision Insurance.
- Retirement 401(k) Savings Plan.
- Fitness membership discounts.
- Generous paid time off policy including paid parental leave.
Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
