Affordable Housing Specialist
7 days ago
We are seeking a highly skilled and motivated individual to join our team as a Housing Intake Specialist. This role offers the opportunity to make a real difference in the lives of individuals and families in need of affordable housing.
As a Housing Intake Specialist, you will be responsible for providing exceptional customer service to individuals seeking assistance with various housing programs. You will also manage the Home Improvement Program waitlist, complete income certifications/re-certifications, and assist households with program applications and complaints.
This is an exciting opportunity for someone who is passionate about affordable housing and wants to make a difference in their community. If you are a team player with strong interpersonal skills and a commitment to providing excellent customer service, we encourage you to apply.
**About the Role:**
- Salary: $55,204.04 annually
- Location: City of Somerville
- Job Type: Full-time
**Responsibilities:**
- Provide high-quality customer service to individuals seeking assistance with housing programs
- Manage the Home Improvement Program waitlist
- Complete income certifications/re-certifications for applicants
- Assist households with program applications and complaints
**Requirements:**
- Associate's degree and at least three years' administrative and/or housing experience
- Strong knowledge of Excel and Microsoft Office suite
- Excellent communication and organizational skills
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