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Hotel Operations Manager

2 months ago

San Antonio, Texas, United States MCR Hotels Full time
Job Summary

We are seeking a highly skilled and experienced Hotel General Manager to lead our team at MCR Hotels. As a key member of our management team, you will be responsible for the overall success of our hotel, ensuring exceptional guest experiences, and driving revenue growth.

Key Responsibilities
  • Leadership and Management: Provide strategic direction and leadership to the hotel team, ensuring effective communication, and fostering a positive work environment.
  • Guest Experience: Oversee the delivery of exceptional guest experiences, ensuring high levels of satisfaction and loyalty.
  • Revenue Growth: Develop and implement strategies to drive revenue growth, optimize room sales, and increase market share.
  • Financial Management: Manage the hotel's budget, forecasting, and financial reporting, ensuring accurate and timely financial information.
  • Operational Excellence: Ensure the hotel operates efficiently, effectively, and in compliance with company standards and regulations.
  • Team Development: Identify, develop, and retain top talent, providing coaching, training, and opportunities for growth and development.
Requirements
  • Education: Bachelor's degree in Hospitality, Business Administration, or related field.
  • Experience: Minimum 5 years of experience in hotel management, with a proven track record of success.
  • Skills: Strong leadership, communication, and problem-solving skills, with the ability to work effectively in a fast-paced environment.