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Customer Support Representative
2 months ago
Position: Customer Service Assistant
Location: Martlesham Heath, Suffolk
At Wickes, we take immense pride in our work, our products, and most importantly, our team members. As a Customer Service Assistant, your primary focus will be enhancing the customer experience in our store.
In this role, you will ensure that:
- Parking is convenient and accessible for our customers.
- Trolleys are readily available for use.
- Assistance is always within reach.
- Stock is organized and well-displayed.
- Deliveries are prompt and efficient.
- Payments are processed with a friendly demeanor.
While you create a welcoming atmosphere for our customers, we are committed to your professional growth. You will receive comprehensive training, ongoing support, and numerous opportunities for advancement. Wickes is a place where you can thrive and elevate your career.
We value personality and a positive attitude above all. We seek individuals who enjoy engaging with customers, are quick learners, and can maintain a fast pace. Your enthusiasm and teamwork will be essential to our success.
Our stores operate throughout the week, so flexibility in your schedule, including weekends and holidays, is essential.
Wickes is more than just a leading DIY retailer; we are part of the Travis Perkins Group, recognized as one of the top employers in the UK. Here, you will find a collaborative culture that values your ideas and contributions. Our diverse team shares a common goal: to succeed and excel in our roles. If you resonate with this mission, you will feel right at home with us.
Salary: Dependent on age.
If you require any adjustments during the application process or at the interview stage, please let us know when invited to interview.
