Customer Service Representative

1 month ago


Suffolk, Virginia, United States Barton Ford Full time

Barton Ford in Suffolk, Virginia is seeking a highly motivated and customer-focused individual to join their team as a Service Advisor Assistant. As a key member of the service team, you will be responsible for providing exceptional customer service, answering phone calls, and assisting customers with scheduling ride pick-ups or deliveries. Your primary goal will be to ensure a seamless and efficient experience for our customers, while also providing support to the Service Advisors as needed.

Key responsibilities include:

  • Answering phone calls and responding to customer inquiries in a timely and professional manner
  • Assisting customers with scheduling ride pick-ups or deliveries
  • Providing exceptional customer service and ensuring a positive experience for all customers
  • Supporting Service Advisors with customer service tickets and providing updates as needed

Requirements:

  • 2+ years of customer service experience
  • Ability to multitask and work in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Ability to pass pre-employment testing, including drug testing and criminal background check

Barton Ford offers a competitive salary of $16.00 per hour, as well as a range of benefits, including 401(k) matching, dental insurance, and paid time off. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your resume online or apply in person.



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