Bakery Sales Associate
3 days ago
We are seeking a highly motivated and customer-focused Sales Associate to join our Bakery Department at Hannaford Supermarkets. As a Sales Associate, you will play a key role in providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales and profitability of our bakery products.
Key Responsibilities- Provide outstanding customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
- Maintain a clean and organized store environment, including the bakery department, to ensure a positive shopping experience for customers.
- Support the sales and profitability of our bakery products by maintaining accurate inventory levels, rotating stock, and merchandising products effectively.
- Assist with special projects and tasks as assigned by management, such as setting up displays, processing merchandise, and maintaining accurate records.
- Develop product knowledge in all areas of the bakery department, including rolls, desserts, cakes, muffins, bagels, coffees, and platters.
- Observe and maintain company sanitation and food safety standards, ensuring a safe and healthy shopping environment for customers.
- Prepare, proof, and bake products as assigned, adhering to company recipes and quality standards.
- Effective communication, customer service, and selling skills.
- Effective interpersonal skills and a desire to work in a team environment.
- Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
- Must meet minimum age requirements to perform specific job functions.
- Perform repetitive grasping, pinching, squeezing, and hand/arm motions while standing/walking the majority of the shift.
- Lift up to 30 lbs. 40% of the time and up to 40 lbs. occasionally.
- Reach to shoulder level or overhead on occasion while lifting up to 20 lbs. on occasion.
- Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
- Use their hands to operate controls and feel objects, and use tools to prepare products.
- Provide outstanding friendly customer service, communicating with and assisting customers in the selection of products.
- Package and display products according to standard practice and our automated production program, taking customer demands into consideration.
- Retrieve and organize bakery product loads.
- Perform assigned tasks such as replenishing merchandise, preparation of products, or setting up displays, etc.
- Process merchandise properly, paying special attention to rotation of products according to prescribed standards.
- Maintain accurate, neat records of production, shrink, sales, and inventory.
- Wash, clean, and sanitize equipment in accordance with company guidelines.
- May be required to frost, base ice, and decorate all varieties of cakes. Personalize when necessary.
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