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Sales Team Lead

2 months ago

Queensbury, New York, United States Dick's Sporting Goods Full time

About Us

Dick's Sporting Goods is a leading retailer of sports equipment, apparel, and footwear. We are committed to providing an exceptional shopping experience for our customers and creating a positive work environment for our employees.

Job Summary

We are seeking a highly motivated and experienced Retail Sales Manager to join our team. The successful candidate will be responsible for leading a team of sales associates and providing exceptional customer service.

Key Responsibilities

  • Team Leadership
    • Support the development and growth of sales associates through coaching, training, and feedback.
    • Lead by example and demonstrate a strong work ethic and commitment to customer service.
  • Customer Service
    • Provide exceptional customer service and ensure that customers have a positive shopping experience.
    • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Store Operations
    • Assist with the management of store inventory, including receiving, stocking, and maintaining a clean and organized store environment.
    • Support the implementation of visual merchandising and store displays.
  • Performance Management
    • Monitor sales performance and provide feedback to sales associates to improve sales results.
    • Develop and implement plans to improve sales performance and achieve business objectives.

Requirements

  • Education
    • High school diploma or equivalent required.
  • Experience
    • Minimum 2 years of retail sales experience, preferably in a leadership role.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and adapt to changing priorities.
    • Strong problem-solving and analytical skills.

What We Offer

  • Competitive Pay and Benefits
    • Starting rate of pay may vary based on factors including, but not limited to, location, experience, and position offered.
  • Opportunities for Advancement
    • Opportunities for career growth and advancement within the company.