Front Desk Representative
3 weeks ago
Job Summary
Remington Hotels is seeking a skilled Front Desk Representative to provide exceptional guest service and ensure a seamless hotel experience.
Key Responsibilities
- Greet and assist guests, promptly and professionally checking them in and out of the hotel.
- Manage reservations, pre-register guests, and block rooms when necessary.
- Process charges and handle credit card information for payment.
- Review special requests and work to accommodate guest needs.
- Maintain knowledge of hotel rates, discounts, and procedures.
- Provide excellent customer service and respond to guest inquiries.
Requirements
- High work ethic and self-initiative.
- Excellent communication and interpersonal skills.
- Ability to work varying schedules, including nights, weekends, and holidays.
- Flexibility and adaptability in a fast-paced environment.
What We Offer
- Competitive compensation and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
Location
Remington Hotels is a prominent local landmark in downtown Omaha, adjacent to the WoodmenLife Tower, and surrounded by attractions.
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