Insurance Customer Service Representative
4 weeks ago
- Provide accurate and timely information to customers regarding their insurance needs.
- Process policy changes and updates in the system to ensure seamless customer experience.
- Handle incoming calls and emails from customers regarding policy inquiries and claims in a professional and efficient manner.
- Collaborate with team members to resolve customer issues and ensure customer satisfaction.
- Maintain accurate and up-to-date customer records.
- Stay up to date with insurance products and industry trends to effectively assist customers.
- Follow company policies and procedures to ensure compliance with regulations and guidelines.
- Meet or exceed performance goals and targets set by the company.
About the Role:
As a Customer Support Specialist for State Farm Insurance, you will play a vital role in delivering exceptional customer service and ensuring customer satisfaction. If you have a passion for helping others and are looking for a challenging and rewarding career, this may be the perfect opportunity for you.
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