Field Service Technician

1 week ago


Farmington Hills, Michigan, United States ZEISS Group Full time

About ZEISS:

ZEISS is a global company with a rich history of innovation and technology. With over 177 years of experience, we've established ourselves as a leader in various industries, including Industrial Quality & Research, Medical Technology, Consumer Markets, and Semiconductor Manufacturing Technology.

Job Summary:

We're seeking a highly skilled Field Service Technician to join our team at Carl Zeiss Industrial Quality Solutions, LLC. As a key member of our team, you'll be responsible for repairing, troubleshooting, and calibrating high-tech sensors at customer locations.

Key Responsibilities:

  • Repair and calibrate high-tech sensors at customer locations
  • Demonstrate exceptional customer service skills and knowledge
  • Install, evaluate, detect, and troubleshoot different types of issues affecting computer systems and electronics
  • Perform administrative tasks in a complete and accurate manner
  • Work independently in a fast-paced, high-pressure environment
  • Travel requirement is 75-100%, including international travel as needed

Requirements:

  • High School graduate, completed GED or equivalent
  • Tech School, associate, or bachelor's degree in a technical discipline
  • Training and experience from a Military Technical School
  • Prior experience working with hand tools, computer hardware, computer software, and basic electrical test equipment
  • Microsoft operating system knowledge required
  • Capable of unassisted physical lift of one article weighing up to 70 pounds
  • Valid US Passport required
  • Able and willing to work overtime as needed
  • Ability to work in an industrial production shop floor environment
  • Valid Driver's License required
  • Excellent communication and customer service aptitude

Nice to Haves:

  • Previous experience installing and troubleshooting industrial electronics, machines, or computer systems


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