Assistant Kitchen Manager
2 days ago
We're a company that's passionate about making everyday eating extraordinary for our guests. We create a warm, welcoming, memorable experience with exceptional, personal service. We're looking for a new team member who strives for excellence and brings positive energy, commitment, and a can-do attitude to work every day.
Job SummaryWe're seeking an Assistant Kitchen Manager to join our team. As an ambassador of our leadership team, you'll demonstrate excellent hospitality for both guests and team members throughout the front of house, back of house, and Coffee Roasting station. You'll help strengthen team engagement, maximize team productivity, and drive business results for our store.
Key Responsibilities- Ensure all guests are greeted and proactively assisted in an engaging manner with accurate and timely information.
- Have the knowledge to make product/service recommendations to guests and accommodate their special requests.
- Manage order guides/ordering deadlines for all ingredients, supplies, and beer and wine for the store.
- Properly receive/stock goods that follow rotation standards when replenishing product levels.
- Manage product to reduce shrink/damage.
- Forecast and maintain store teams by collaborating with the Kitchen Manager and Talent Acquisition in the sourcing, selecting, hiring, and training of new team members.
- Help build sales and profitability of the department.
- Partner with the Kitchen Manager to write and manage weekly schedules for team members in the store to ensure a superior guest experience.
- Support the kitchen manager in managing sales, profitability, and margin generated in the store.
- Help create food production schedules to ensure all policies and procedures are followed to ensure food safety and quality.
- Conduct weekly inventory reviews.
- Guarantee the cleaning schedule is followed for all cases within the store.
- Ensure merchandising of product is consistent with plan-o-grams.
- Certify that equipment is maintained properly, serviced regularly, and any maintenance issues are communicated in a timely manner.
- Provide weekly feedback to stakeholders on operating the store to make any necessary adjustments quickly.
- Ensure that team members are adhering to The Fresh Market standards and policies.
- Ensure department adherence to all safety requirements and protocols, including food safety, per TFM policies, and per law.
- 3+ years of experience as a front-of-house restaurant manager within the retail, restaurant, or hospitality field.
- Proven oral and written communication skills that allow for productive communication with your team, management, and guests.
- High School Diploma.
- Must be at least 18 years of age (19 years of age in certain states).
- Must have passion for cooking delicious, healthy, and safe food.
- Must have high standards for food quality and customer satisfaction.
- Knowledge of local, state, and federal food and health department requirements.
- Bachelor's degree in Culinary Arts, Food Science, Nutrition, or Hotel/Restaurant Management.
- Retail, culinary, and/or grocery experience.
- Production planning software experience.
- Repetitive hand/arm movements, grasping, bending, reaching, ability to lift, push, or pull up to 50 pounds by oneself, exposure to extreme temperatures.
- Ability to use tools and equipment: knives, ladders, stepstools, box cutters, pallet jacks, and other equipment.
- Required to spend long periods of time on feet and stand or walk without a break (for up to 4 hours or as required by law).
- Required to wear approved hat, hair net, and/or beard guard, and personal protective equipment.
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