Logistics Operations Manager

3 weeks ago

Bridgeton, Missouri, United States Corrugated Supplies Full time

Job Summary:

The Logistics Manager will oversee all activities related to managing the Shipping and Receiving department. This includes leading Shipping and Receiving personnel in executing inbound and outbound freight deliveries and shipments, scheduling and managing all transportation carriers, and coordinating transportation services to optimize cost and level of service required.

Key Responsibilities:

  • Lead Shipping and Receiving personnel in executing inbound and outbound freight deliveries and shipments
  • Schedule and manage all transportation carriers, including delivery appointments and document preparation
  • Coordinate transportation services to optimize cost and level of service required
  • Review and implement changes to department processes to improve cost-effective operation
  • Support inventory management process as directed by Supervisor
  • Professionally communicate with customers concerning order status, delivery notification, and invoicing
  • Conduct weekly Production/Safety meetings with departmental personnel
  • Oversight transportation providers via quarterly business reviews
  • Review and dispute transportation invoices as necessary
  • Conduct investigations, including development and implementation of follow-up action items to resolve business inefficiencies and customer complaints
  • Track and report KPIs for the shipping/receiving team and develop corrective actions for metrics that are not within specification

Requirements:

  • Excellent verbal and written communication skills
  • Problem-solving and critical thinking
  • Organization and multi-tasking
  • Energetic self-starter who thrives in a team-oriented environment
  • Strong computer skills (Microsoft Office)
  • Inventory management

Preferred Qualifications:

  • Minimum 4-year degree in a related field
  • Job-related certifications or education, a plus
  • 5+ years of experience in Warehouse and Shipping
  • Previous management/supervisory experience

Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Production & Warehouse Climate Conditions - Workspace is climate controlled during office work and exposed to both cold and hot climate while working on the production floor and general warehouse area.

Leadership Attributes:

The individual must possess the following:

  • Superior time management skills, including the ability to prioritize multiple issues and the ability to lead an effective and efficient meeting
  • Excellent crisis manager who demonstrates that he/she has a high emotional control under adverse conditions and can lead his/her personnel to a successful resolution
  • Excellent employee relations skills, including being an active listener, understanding how to appraise personnel, applying both positive and corrective feedback, being able to resolve conflicts either involving the supervisor directly or as a third party, understands and demonstrates positive motivational skills including coaching and delegation techniques
  • Demonstrated confidence including providing a consistent leadership style with an acceptable level of professional assertiveness
  • Professional appearance to support his/her role as a managerial representative

Performance Measurements:

The performance of the Logistics Manager will be measured as follows:

  • Core Competencies - Meeting and exceeding the assigned core competencies that aligns with the company goals and mission
  • Personal growth - Each year there will be professional goals developed and agreed to by the manager and supervisor
  • Employee relations - The employee will be evaluated regarding his/her behaviors associated with appropriate human interaction, respect, and communication
  • Creativity - This will be evaluated by how active the employee is in participating in advancing the business through new and innovative ideas
  • Operating standards - The employee will need to meet or exceed the Operating Standards set in the areas of quality, cost, safety, planning, customer satisfactions, supervision, efficiency, and productivity

EEOC:

CSC is committed to providing equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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