Technology Systems Support Expert

1 day ago


New York, New York, United States Columbia University Full time
Job SummaryReporting to the Director of Technology Systems

The Senior System Support Specialist will plan, lead and execute hardware and software support and maintenance activities for Public Safety department systems, client computers of both administrative and security functions.

Key Responsibilities:

  1. Plan, prepare, and execute software patches, OS upgrades, and security updates for all department servers, databases, client computers, and mission-critical applications.
  2. Maintain Lenel network video recorders, troubleshoot, and solve hardware and software issues promptly.
  3. Monitor Lenel security system status and performance and take corrective and preventive actions as needed.
  4. Maintain Mark43 interface server and ensure successful daily data exchange with various internal and external systems.
  5. Provide technical support for Mark43 CAD System.
  6. Participate in special projects and department initiatives such as Video Management System upgrades.
  7. Perform routine maintenance and software/hardware upgrades for Public Safety-owned systems and peripheral devices.
  8. Document problems and resolutions for peers and end users.
  9. Lead in searching, validation, and implementation of applications upgrades and customizations.

Requirements:

  • Bachelor's degree and/or equivalent experience required.
  • 3-5 years of related experience.
  • Must be proficient with Windows and Mac operating systems.
  • Demonstrated analytical skill and ability to troubleshoot and resolve technical problems in security systems.
  • Must be organized, detail-oriented, self-motivated, have the ability to self-train, and require minimal direction while exercising good judgment.
  • The ability to manage multiple, parallel activities, work under pressure is a must.
  • Thorough knowledge of software, networking, and protocols common to the Public Safety computing environment.


  • New York, New York, United States Precise Systems (MD) Full time

    About the RolePrecise Systems (MD) is seeking a skilled Combat Systems Integration Expert to support a PMS 406 NAVSEA customer in the D.C. Metro area.Key ResponsibilitiesProviding expertise in Navy Combat Systems and Vertical Launch System integration for the Unmanned Ship Program.Supporting the development of ship specifications and testing to demonstrate...


  • New York, New York, United States Phaxis - Technology Full time

    Job DescriptionAre you comfortable with hands-on work and eager to support enterprise systems for a well-established company? This role at Phaxis - Technology requires gathering and documenting requirements, with a focus on database management and SQL, cloud platforms, and scripting languages.Key Responsibilities:Proficiency in database management and SQL,...


  • New York, New York, United States Galaxy USA Full time

    About UsAt Galaxy USA, we're revolutionizing the future of finance with innovative crypto and blockchain solutions. Our vision is to create a world where value flows freely, like information. We're a digital asset and blockchain leader, helping institutions, startups, and individuals navigate the crypto economy.Job DescriptionWe're seeking an experienced IT...


  • New York, New York, United States Ernst and Young Full time

    Role OverviewWe are seeking a highly skilled Technology Contracts Expert to join our team. As a key member of our contracts practice group, you will provide expert advice and guidance on complex technology agreements, ensuring the firm's interests are protected.


  • New York, New York, United States SEI Full time

    Job DescriptionWe are seeking an experienced Expert Technology Solutions Architect to join our team at SEI. As a key member of our consulting team, you will work with clients to deliver strategic initiatives and help them achieve their business goals.The ideal candidate will have a strong understanding of cloud platforms, database systems, software...


  • New York, New York, United States Expert Dental Full time

    About Expert Dental">We are a dentist-owned, multi-specialty dental group with offices in Midtown Manhattan and Tribeca. Our modern, state-of-the-art offices feature the latest dental technologies.Our team of board-certified specialists includes Oral Surgery, Endodontics, Periodontics, Orthodontics, and Pediatric Dentistry providers who work together to...


  • New York, New York, United States SourcePro Search Full time

    Job OverviewSourcePro Search is seeking a highly skilled Expert Technical Support Specialist to join our team. This role will be responsible for providing technology-related services and support for trials, arbitrations, and presentations.About the JobAs an Expert Technical Support Specialist, you will set up and support global needs for remote temporary...


  • New York, New York, United States Options Technology Full time

    At Options Technology, we are seeking a skilled Technical Support Engineer to join our team in New York.Job DescriptionAs a Technical Support Engineer, you will play a critical role in providing technical assistance to clients and resolving complex issues related to financial technology.We offer a competitive salary of $70,000 - $100,000 per annum, depending...


  • New York, New York, United States Kumar Consulting, LLC Full time

    Kumar Consulting, LLC is a dynamic company seeking an experienced Cloud Technology Expert to join our team.We are offering a competitive salary of $120,000 per year.About the JobThis role involves working with various cloud platforms and systems, including EC2, Elastic Beanstalk, CloudWatch, Docker, ActiveMQ, RDS/Postgres, Firebase, and Sentry.The ideal...


  • New York, New York, United States Peloton Cycle Full time

    At Peloton, we view our platform as a product that unlocks the speed of development and learning. Our extraordinary platform allows us to scale easily, enabling our engineers to focus on new features and capabilities. A key to crafting an excellent platform is data-driven insights and understanding where we should focus our attention to create the best...


  • New York, New York, United States TECHOHANA Full time

    About the PositionTECHOHANA is looking for a highly skilled Cloud Technology Expert to manage and troubleshoot complex Salesforce issues. The successful candidate will collaborate with cross-functional teams to implement new features and enhancements.Key ResponsibilitiesThe selected candidate will oversee the overall Salesforce platform, ensuring optimal...


  • New York, New York, United States Apex Systems Full time

    Job OverviewApex Systems is a world-class IT services company that serves thousands of clients across the globe. As a Senior Technology Strategist, you will be part of a team that values innovation, collaboration, and continuous learning.Job DescriptionWe are seeking an experienced Lead Technology Architect to join our growing team. In this role, you will be...


  • New York, New York, United States Cisco Systems, Inc. Full time

    Exciting Opportunity in Cloud and AI InfrastructureCisco Systems, Inc. is seeking a highly skilled Cloud and AI Infrastructure Solutions Expert to join our team in the Northeast US region.About the RoleWe are looking for an experienced professional to drive the adoption of our AI solutions across various industries. As a Cloud and AI Infrastructure Solutions...


  • New York, New York, United States GLOBALFOUNDRIES Full time

    GlobalFoundries, a leading full-service semiconductor foundry, is seeking a highly skilled Quality Assurance Expert to join its North America Quality team. The ideal candidate will have strong analytical and problem-solving skills, with the ability to analyze data and identify trends and opportunities for improvement.About GlobalFoundriesWe are a global...


  • New York, New York, United States PRI Technology Full time

    About the RoleWe are seeking a highly skilled Chief Technology Infrastructure Specialist to join our team at PRI Technology. This is an exciting opportunity for a seasoned Systems Engineer to grow with our organization.Job DescriptionThis contract-to-hire role involves working as an escalation point for server infrastructure, supporting virtualization...


  • New York, New York, United States Planet Technology Full time

    We are seeking an experienced Senior Quality Assurance Expert to join our team at Planet Technology in NYC.As a Senior Quality Assurance Expert, you will be responsible for ensuring the highest quality of our software products. This is a 6+ month contracting role, which requires you to be local in NYC and not require sponsorship at any point.Must haves:No...


  • New York, New York, United States Apex Systems Full time

    Company Overview: Apex Systems is a world-class IT services company that serves thousands of clients across the globe. We value innovation, collaboration, and continuous learning.Salary: The estimated annual salary for this position is $55,204.Job Description: This critical role within the Global Technology Services Organization is responsible for...


  • New York, New York, United States eSentio Full time

    Explore a challenging and rewarding opportunity as a Senior Consultant at eSentio, specializing in the design and implementation of cutting-edge Document Management Systems. As a highly skilled professional in this field, you will play a crucial role in helping our clients navigate complex projects and achieve their goals.About the RoleWe are seeking an...


  • New York, New York, United States CV Library Full time

    **Job Description:**As a Senior Systems Engineer at GEM Technologies, you will play a crucial role in designing, implementing, and maintaining server and cloud-based computing solutions. With your expertise in IT infrastructure, cloud platforms, and computer systems, you will participate in research and development to continuously improve the organization's...


  • New York, New York, United States Specific Gravity Group Full time

    About the RoleWe are seeking a skilled Hospitality Technology Infrastructure Support Engineer to join our team at Specific Gravity Group, Inc. (SpecGravity). As a key member of our technical support team, you will provide expert-level support for various client systems, including Point of Sale (POS), Audio-Visual (A/V), Network, and Surveillance...