Product Segment Director

4 days ago


Des Moines, Iowa, United States Lumen Inc Full time
About the Role

We are seeking a visionary leader to drive the responsibilities of the Hyperscaler/Data Center product segment. As the Director of Product Segment, you will be accountable for consistently identifying opportunities for improvement and incorporating new product features to best meet the needs of customers in the Hyperscaler/Data Center segment.

Key Responsibilities
  • Engage stakeholders to align on clear, actionable product strategy and priorities for the Hyperscaler/Data Center segment to deliver optimal results for customers and Lumen.
  • Define, monitor, and improve all key product segments metrics including but not limited to adoption, customer net promoter score (NPS), volume of leads, and more.
  • Prioritize the product roadmap for the Hyperscaler/Data Center segment in line with market research, customer feedback, and ecosystem partners' capacity.
  • Lead the identification of and capitalization on emerging opportunities within the Hyperscaler & Data Center segment, fostering innovation to maintain a competitive edge and drive future revenue growth through creative and leading solution launches.
  • Ensure clear communication between the Hyperscaler & Data Center segment and GTM & Business Operations functions for seamless working relationships.
  • Identify revenue growth opportunities within the segment and communicate potential overlap in opportunities with other segment leaders to drive alignment.
Requirements
  • Bachelor's degree or higher in Business or a related field.
  • 7+ years of leadership or experience in a large-scale product and/or segment leadership role, the Hyperscaler/Data Center product segment is a bonus.
  • Proven track record of launching successful products in the Hyperscaler/Data Center segment through a blend of technical, creative, business, and marketing skills.
  • Superior communication, leadership, team building, and people management skills.
  • Experience and familiarity with Dark Fiber, Colo VPN, Internet on-Demand, IP VPN, Wavelengths, and Ethernet products as they relate to Hyperscaler/Data Centers.
About Lumen Inc

Lumen Inc is committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status.



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