Senior Product Manager

4 days ago

Pittsburgh PA USA, United States Wolfe Full time
About Us

Wolfe is a leading company in the Gift Card and FinTech sectors, specializing in innovative gifting products and solutions for over 25 years. Our comprehensive range of gifting services includes customizable gift cards, corporate gifting solutions, and advanced digital gifting platforms.

Role Summary

We are seeking a Senior Product Manager to drive the growth of our innovative gifting platform. As a key member of our team, you will be responsible for developing a deep understanding of our platform capabilities, offerings, and architecture. You will own the product lifecycle from requirements to final delivery, navigating necessary trade-offs during development.

Responsibilities
  • Develop a deep understanding of all platform capabilities, offerings, and architecture.
  • Own the product lifecycle from requirements to final delivery, navigating necessary trade-offs during development.
  • Document clear product requirements and success criteria.
  • Lead structured collaboration with engineering and drive short- and long-range plans.
  • Work closely with cross-functional teams, including product managers, engineers, marketers, and other stakeholders.
  • Facilitate communication between teams to align project goals and deliverables.
  • Build and maintain strong relationships with internal and external stakeholders.
  • Explore innovative solutions to enhance the gifting experience, conceptualize, and drive disruptive ideas.
  • Contribute to the overall product roadmap and vision.
  • Monitor existing KPIs for signals and trends and identify new KPIs and data collection needs.
  • Gather partner and end-user feedback to identify key pain points and opportunities for improvement.
  • Work closely with our major partners, including payment networks and processors, to understand their capabilities and continue to enhance the card linking experience in our platform.
  • Act with urgency and focus, proactively identifying and mitigating risks.
  • Communicate regularly with our sales teams to understand customer and prospect feedback and participate as needed on discovery or implementation calls.
Qualifications
  • 7+ years of experience in product management, with a preference for E-commerce, payments, fintech, B2B, SaaS, and/or platform experience.
  • Ability to lead discussions with engineering teams to achieve optimal outcomes.
  • Excellent verbal and written communication skills to articulate ideas, decisions across organizational levels.
  • A team player, and strong collaborator who thrives in a fast-paced environment.
  • Proven track record of hands-on ownership in delivering results, value, and impact for in-market products.
  • Exceptional analytical skills, technical depth, systems thinking, ability to make trade-offs, and a solutions-oriented mindset.
  • Data-centric, customer-centric approach to solving problems and making decisions.
  • Passionate about solving customer problems with demonstrated ability to anticipate and navigate complex challenges.
  • Results-driven self-starter with curiosity, adaptability, and a bias for action.

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