IT Service Delivery Manager
6 days ago
We are seeking an experienced IT Service Delivery Manager to join our team at Managed Solution LLC. This is a unique opportunity to leverage your technical expertise and leadership skills to drive business growth and customer satisfaction.
Key Responsibilities- Develop and implement effective IT strategies to meet client needs and objectives.
- Lead cross-functional teams to deliver high-quality IT services and solutions.
- Collaborate with clients to understand their technical requirements and provide tailored solutions.
- Maintain strong relationships with clients and internal stakeholders to ensure seamless service delivery.
- Drive process improvements and operational efficiency to enhance service quality and reduce costs.
- Bachelor's degree in Computer Science or related field, or equivalent experience.
- At least 10 years of IT experience, with 3+ years in a Technical Account Manager or similar role.
- Proven track record of delivering successful IT projects and services.
- Strong leadership and communication skills, with ability to motivate and guide teams.
- Excellent problem-solving and analytical skills, with ability to resolve complex technical issues.
- Familiarity with Microsoft technologies, including Azure, Office365, and Active Directory.
We offer a competitive salary range of $110,000 to $140,000 per year, depending on experience. Additional benefits include:
- Medical, dental, and vision insurance.
- 401(k) plan with company match.
- Flexible work arrangements and remote work options.
- Opportunities for professional growth and development.
Managed Solution LLC is a dynamic and innovative company that values diversity, inclusion, and collaboration. We strive to create a positive work environment that fosters creativity, teamwork, and employee satisfaction. If you are a motivated and results-driven individual who is passionate about delivering exceptional IT services, we encourage you to apply.
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