Administrative Assistant for Senior Services

7 days ago


San Diego, California, United States Jewish Family Service Full time
Job Description

Job Title: Associate Care Manager/Administrative Assistant

Job Summary: We are seeking a compassionate and mission-driven individual to join our team as an Associate Care Manager/Administrative Assistant. In this role, you will have the opportunity to use your organizational skills and attention to detail to make a meaningful difference in your community and help change lives.

Responsibilities:

  • Prepare files for new clients, open and close case files
  • Scan, file and maintain documents and receipts in client hard copy folders and electronic files for Claims Conference and audit purposes
  • Collect and process mail
  • Enter check requests as touchpoints into ETOi (Efforts to Outcomes)
  • Prepare letters and notifications to clients receiving financial assistance from Claims Conference (grantor)
  • Print quarterly Home Delivered Meal letters and confirmation of service forms
  • Prepare self-addressed stamped envelopes for clients to return signed confirmation of services
  • Prepare and send annual requests for updates on client information/surveys, file and track client responses
  • Update forms as necessary
  • Complete and submit check requests
  • Enter and track information in the JFS Database (ETOi), SharePoint and One Drive
  • Track services and logs and assist accounting and program staff with audit
  • Maintain HIPAA confidentiality guidelines and uphold Claims Conference requirements and quality in all services with and for clients
  • Assist Care Managers in carrying out the established care plan
  • Facilitate client services as assigned by Care Managers through a compassionate and person-center trauma-informed framework, including taking clients to medical and other essential appointments, translation as needed, delivering food and holiday packages to clients, assist with record keeping, obtain and check on necessary paperwork and documents from clients according to grant guidelines
  • Respond to requests for information from survivors, connecting with Care & Program Managers or Director as appropriate
  • Enter case notes/client contacts into ETOi and assist with other client service tracking as needed
  • Assist with additional projects as needed, holiday deliveries, and socialization groups

Requirements:

  • 1-2 years' experience working with the elderly, particularly those with PTSD and low-income populations
  • Administrative experience with excellent organizational skills with attention to detail
  • Familiarity with Jewish history, traditions, and culture
  • Ability to show an unconditional positive regard for clients who turn to JFS for support
  • Experience setting appropriate boundaries and limits when working with clients
  • Valid driver's license: dependable accessible transportation that can be used to transport clients and have a current auto insurance

About Us: Jewish Family Service of San Diego is a client-centered, impact-driven organization working to build a stronger, more resilient community. We believe our employees are the backbone of our Agency and strive to ensure that each employee is treated with dignity and respect. Our goal is your success. Come work at JFS and be our partner in Moving Forward Together.



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