Brand Representative

6 days ago


Austin, Texas, United States David Yurman Full time

About the Role

David Yurman is seeking a highly skilled Brand Ambassador to join their team in Austin. As a Brand Ambassador, you will be responsible for delivering exceptional customer service and driving sales through clientele development and product knowledge.

Key Responsibilities

Sales and Service

  • Meet or exceed individual sales targets by maximizing all selling opportunities
  • Provide a warm and hospitable client experience, ensuring that the customer takes priority at all times
  • Offer exceptional customer service by being knowledgeable about products and services
  • Support and align with key business initiatives and new product launches
  • Stay up-to-date on industry trends to identify opportunities to maximize sales

Clientele Development

  • Collect and utilize customer data to build relationships and personalize future client development opportunities
  • Engage with current and new business using available marketing tools to drive sales
  • Embrace and utilize technology to enhance the customer experience

Operations

  • Assist with inventory control and maintain shrink levels below target
  • Maintain consistent visual merchandising and housekeeping standards
  • Stay knowledgeable about all product categories
  • Ensure adherence to company retail operating and security procedures
  • Partner with the support team in the repair process and follow up on customer communication

Requirements

  • Previous retail or luxury retail sales or relevant clientele-focused experience
  • Proven track record in achieving sales results
  • Exceptional clienteling and customer relationship building skills
  • Strong verbal and written communication skills
  • Computer skills to operate the retail POS system and MS Office programs
  • Flexibility to work in various roles based on business needs and non-traditional hours

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