Brand Representative
6 days ago
About the Role
David Yurman is seeking a highly skilled Brand Ambassador to join their team in Austin. As a Brand Ambassador, you will be responsible for delivering exceptional customer service and driving sales through clientele development and product knowledge.
Key Responsibilities
Sales and Service
- Meet or exceed individual sales targets by maximizing all selling opportunities
- Provide a warm and hospitable client experience, ensuring that the customer takes priority at all times
- Offer exceptional customer service by being knowledgeable about products and services
- Support and align with key business initiatives and new product launches
- Stay up-to-date on industry trends to identify opportunities to maximize sales
Clientele Development
- Collect and utilize customer data to build relationships and personalize future client development opportunities
- Engage with current and new business using available marketing tools to drive sales
- Embrace and utilize technology to enhance the customer experience
Operations
- Assist with inventory control and maintain shrink levels below target
- Maintain consistent visual merchandising and housekeeping standards
- Stay knowledgeable about all product categories
- Ensure adherence to company retail operating and security procedures
- Partner with the support team in the repair process and follow up on customer communication
Requirements
- Previous retail or luxury retail sales or relevant clientele-focused experience
- Proven track record in achieving sales results
- Exceptional clienteling and customer relationship building skills
- Strong verbal and written communication skills
- Computer skills to operate the retail POS system and MS Office programs
- Flexibility to work in various roles based on business needs and non-traditional hours
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