Current jobs related to Technical Support Administrator - Boston, Massachusetts - Jobot
-
Technical Support Specialist
2 weeks ago
Boston, Massachusetts, United States Proven Recruiting Full timeJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Proven Recruiting. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients and their infrastructure and dental software applications.Key Responsibilities:* Provide Tier II technical support for...
-
Support Systems Administrator
2 weeks ago
Boston, Massachusetts, United States Upserve Full timeAbout the RoleWe are seeking a highly skilled Support Systems Administrator to join our team at Upserve. As a key member of our technical operations team, you will be responsible for installing, operating, and maintaining hardware and software for our Customer Support function.Key ResponsibilitiesInstall, configure, and maintain hardware and software systems...
-
Technical Support Specialist
6 days ago
Boston, Massachusetts, United States Jobs for Humanity Full timeJob SummaryAt Jobs for Humanity, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing onsite technical support to our community members, analyzing, troubleshooting, and diagnosing hardware and software issues.Key ResponsibilitiesProvide onsite technical support...
-
Technical Support Specialist
2 weeks ago
Boston, Massachusetts, United States Parallel Partners Full timeIT Escalation EngineerWe are seeking a skilled IT Escalation Engineer to join our fast-growing managed services team in Boston, MA.The successful candidate will serve as a junior member of a project team and as a Tier III escalation technician, supporting a help desk team with complex issues.Key Responsibilities:Identify, propose, and enforce escalation...
-
Administrative Support Specialist
1 month ago
Boston, Massachusetts, United States Mass General Brigham Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Senior Administrative Assistant to join our team at the Brigham and Women's Hospital Department of Medicine (DOM). As a key member of our academic affairs team, you will provide administrative support to our faculty and staff, ensuring the smooth operation of our department.Key...
-
Technical Support Specialist
6 days ago
Boston, Massachusetts, United States Akoya Full timeAbout the RoleWe are seeking a highly skilled Technical Support Engineer to join our team at Akoya. As a Technical Support Engineer, you will be responsible for ensuring our clients receive exceptional service, technical assistance, and operational efficiency.Key ResponsibilitiesAct as a subject matter expert on Akoya's developer portal, documentation, data...
-
Technical Support Specialist
6 days ago
Boston, Massachusetts, United States Motion Recruitment Full timeJob SummaryWe are seeking a skilled Technical Support Specialist to join our team at Motion Recruitment. As a Technical Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and working with our clients to define business requirements and implement processes to meet those...
-
Technical Support Specialist
6 days ago
Boston, Massachusetts, United States Motion Recruitment Partners LLC Full timeJob Summary:We are seeking a skilled Technical Support Specialist to join our team at Motion Recruitment Partners LLC. As a Technical Support Specialist, you will be responsible for providing top-notch support to our clients, resolving technical issues, and ensuring seamless application functionality.Key Responsibilities:Learn and master off-the-shelf...
-
Senior Technical Administrator
1 month ago
Boston, Massachusetts, United States RLDatix Full timeJob DescriptionAt RLDatix, we're seeking a highly skilled Senior Technical Administrator to join our Professional Services team. As a key member of our team, you will be responsible for managing the day-to-day operations of our 40+ hosted cloud environments and support solutions, ensuring the seamless performance, security, and uptime of our Windows and SQL...
-
Technical Support Specialist
2 weeks ago
Boston, Massachusetts, United States Akoya Full timeJob DescriptionAkoya is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support infrastructure, you will be responsible for ensuring our clients receive exceptional service and technical assistance.Responsibilities:Act as a subject matter expert on Akoya's developer portal, documentation, data mapping, and use...
-
Technical Support Specialist
6 days ago
Boston, Massachusetts, United States Ampcus Full timeThe Help Desk Specialist will provide front-line technical support of desktop, laptop and mobile devices for Ampcus internal/external users. This position is also responsible for managing the Help Desk ticket system, which includes tracking and coordinating the resolution of user requests and issues, routine reporting and charting of Help Desk statistics. It...
-
Technical Support Specialist
6 days ago
Boston, Massachusetts, United States Global Enterprise Technologies Full timeJob DescriptionGlobal Enterprise Technologies is seeking a highly skilled Service Technician to provide technical support on complex electro-mechanical systems in multiple national locations. As a key member of our team, you will be responsible for installations, training, and software integration. This role requires a strong technical aptitude, excellent...
-
Technical Support Specialist
2 weeks ago
Boston, Massachusetts, United States Akoya Full timeAbout AkoyaAkoya is a cutting-edge API-based network that revolutionizes the way financial data is accessed and shared. As a pioneer in the fintech industry, we're committed to creating a safer and more transparent experience for individuals and businesses alike.The RoleWe're seeking a highly skilled Technical Support Engineer to join our team. As a key...
-
Administrative Support Specialist
1 week ago
Boston, Massachusetts, United States Beacon Hill Full timeWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Beacon Hill. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing office supplies, and assisting with conference room management.The ideal candidate will possess excellent communication...
-
Technical Support Specialist
2 weeks ago
Boston, Massachusetts, United States LIGAND PHARMACEUTICALS INCORPORATED Full timeJob SummaryLigand Pharmaceuticals Incorporated is seeking an experienced Technical Support Specialist to join our Information Technology team. As a key member of our team, you will be responsible for providing high-quality technical support and service for end-users, serving as the first point of contact for IT support issues.Key ResponsibilitiesDiagnose,...
-
Administrative Support Specialist
1 week ago
Boston, Massachusetts, United States Beacon Hill Full timeJob Summary:We are seeking a highly skilled and organized Administrative Support Specialist to provide exceptional support to our Managing Director and other staff members at our Boston office. This is a temporary role that will last for 8+ months, working Monday-Friday 8:30am-6pm. The pay rate is $28-$30/hour based on previous experience.Key...
-
Administrative Support Specialist
2 weeks ago
Boston, Massachusetts, United States Randstad Full timeJob SummaryWe are seeking a highly organized and detail-oriented Executive Assistant to provide administrative support to the Chief Information Officer and Chief Medical Information Officer. The successful candidate will be responsible for coordinating meetings, managing calendars, and ensuring the efficient delivery of day-to-day operations and strategic...
-
Technical Support Specialist II
6 days ago
Boston, Massachusetts, United States Boston Children's Hospital Full timeAbout the Role:Boston Children's Hospital is seeking a skilled Applications Support Specialist II to join our team. In this role, you will be responsible for providing technical support for our clinical systems, ensuring seamless operation and optimal performance.Key Responsibilities:Facilitate and implement system additions and modifications to meet the...
-
Technical Support Specialist II
2 weeks ago
Boston, Massachusetts, United States Boston Children's Hospital Full timeJob SummaryBoston Children's Hospital is seeking a skilled Applications Support Specialist II to provide technical support for hardware and software utilized in clinical care. The successful candidate will be responsible for facilitating and implementing system additions and modifications, monitoring error reports, and resolving or coordinating resolution of...
-
Technical Support Specialist
4 weeks ago
Boston, Massachusetts, United States Axon Full timeJob SummaryWe are seeking a highly skilled Technical Support Representative to join our team at Axon. As a Technical Support Representative, you will be responsible for providing exceptional technical support to our customers through various communication channels.Key ResponsibilitiesTroubleshoot and Resolve Technical IssuesIdentify and resolve technical...
Technical Support Administrator
2 months ago
We are seeking a highly skilled and experienced Help Desk Administrator to join our team at Jobot. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees, ensuring seamless and efficient operations across all our systems.
Key Responsibilities- Provide first-line response for users with technical issues, including logging and tracking inquiries, and documenting resolutions.
- Install, configure, and maintain software and hardware components of user workstations.
- Manage and administer our Microsoft Office 365 environment, including user setup, licensing, and troubleshooting.
- Implement and maintain MDM (Mobile Device Management) systems to ensure the security and efficiency of our mobile workforce.
- Respond to and resolve help desk requests in a timely and accurate fashion.
- Update and maintain our IT knowledge base with solutions to common problems.
- Collaborate with other IT staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
- Conduct technology training for new users and promote best practices within the organization.
- Work with third-party support and vendors to resolve technical problems with computing equipment and software.
- Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved.
- A minimum of 3 years of experience in a Help Desk or similar role, preferably in the Finance industry.
- Proven experience with MDM (Mobile Device Management), Microsoft Office, O365, and Office 2019.
- Strong knowledge of computer systems, mobile devices, and other tech products.
- Ability to diagnose and troubleshoot basic technical issues.
- Excellent problem-solving and communication skills.
- Ability to manage multiple priorities and meet deadlines in a fast-paced work environment.
- Strong customer service orientation with a proactive approach.
- Proficiency in English with excellent written and verbal communication skills.
- A degree in Information Technology, Computer Science, or relevant field is preferred.
This is a fantastic opportunity for a seasoned Help Desk Administrator to join a dynamic team and make a significant impact on our organization. If you're passionate about technology and love solving problems, we would love to hear from you.
