Bank Teller

4 weeks ago

Cincinnati, Ohio, United States MRA Recruiting Services Full time
Job Summary

We are seeking a highly skilled and detail-oriented Bank Teller to join our team at MRA Recruiting Services. As a Bank Teller, you will be responsible for providing exceptional customer service, handling cash transactions, and maintaining accurate records.

Key Responsibilities
  1. Process customer transactions, including deposits, withdrawals, and loan payments.
  2. Provide accurate and efficient service to customers, responding to their inquiries and resolving any issues that may arise.
  3. Maintain accurate records of customer transactions, including balances and account activity.
  4. Assist with night depository duties, including logging bags and processing deposits.
  5. Operate personal computer to process account activity and resolve problems within given authority.
  6. Issue official checks and money orders.
  7. Cross-sell the Bank's other products and services, referring customers to appropriate staff as indicated.
  8. Accept loan and installment payments, property tax payments, and safe deposit box payments.
  9. Balances cash drawer daily and verifies cash being returned to the vault.
  10. Provides effective customer service and assists in resolving problems within given authority.
  11. Answers telephones and directs callers to proper Bank personnel.
  12. May gather data and process various reports (e.g., currency transaction).
  13. Processes ATM deposits, change orders, and deposit slip corrections.
  14. Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions.
  15. Completes required compliance training modules annually.
  16. Demonstrates knowledge of and adherence to Equal Employment Opportunity (EEO) policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action.
  17. Assures compliance with all Bank policies and procedures and all applicable state and federal banking laws, rules, and regulations.
  18. Completes administrative tasks correctly and on time; supports the Bank's goals and values; benefits the Bank through outside activities.
  19. Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations, and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct.
Requirements
  • High school diploma or general education degree (GED). Applicable work-related experience should consist of a cash handling and customer service background. Educational experience, through in-house training sessions, formal school or financial industry-related curriculum, should be business or financial industry-related.
  • Basic experience, knowledge, and training in branch operation activities, terminology, and products and services.
  • Basic knowledge of related state and federal banking compliance regulations, and other Bank operational policies.
  • Basic skills in computer terminal and personal computer operation; host computer system; and word processing and spreadsheet software.
  • Basic typing skills to meet production needs of the position.
  • Basic math skills; calculate interest and balance accounts; add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; locate routine mathematical errors; count currency, coin, and negotiable instruments in a timely manner.
  • Effective verbal, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports, and correspondence, and speak clearly to customers and employees.
  • Ability to deal with routine problems involving multiple facets and variables in standardized situations.
  • Good organizational and time management skills.
  • Ability to work with general supervision while performing duties.

We Make it Easy

Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees.

As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce.

We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.

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