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Care Management Coordinator
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Care Management Coordinator
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Care Management Coordinator
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Care Management Specialist
2 months ago
Northwell Health is seeking a highly skilled Care Management Coordinator to join our team. As a Care Management Coordinator, you will play a critical role in coordinating and participating in activities related to Care Management services to family members and caregivers.
Key Responsibilities- Utilize patient-centered motivational interviewing techniques to build rapport and help patients improve their health.
- Support the primary care team by providing panel management to decrease the number of patients lost to care, non-compliant in follow-up care or disconnected from primary care.
- Participate in the development, maintenance, and adjustment of individualized care plans for high-risk patients that address both medical and social barriers to accessing care.
- Act as a professional liaison between hospitals, primary care providers, specialists, and community resources on behalf of patients to ensure patient-centered care coordination.
- Identify and track special populations, including high-risk patients and other populations due for preventive or chronic care services.
- Identify and track patients discharged from the inpatient service or the emergency department.
- Use team-based communication strategies to close the loop on referrals, hospital follow-ups and any outstanding items identified in the patient's care plan.
- Perform outreach activities in primary care sites, homes, hospitals, and neighborhoods.
- High School Diploma or equivalent required.
- 1-3 years of relevant experience, required.
- Bachelor's or Master's degree in a relevant field strongly preferred.
- Health home or care management experience strongly preferred.
- NYS Driver's License strongly preferred.