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Care Management Coordinator
1 month ago
As a Care Management Coordinator at Northwell Health, you will play a vital role in coordinating and participating in activities related to Care Management services to family members and caregivers. Our Health Home Serving Children is a New York State Medicaid care coordination program that provides access to medical, mental health, substance abuse, social support services, and family support services to children who need them. This role is hybrid and involves field work, with positions available in all counties in the city and Long Island.
Key Responsibilities:
- Utilize patient-centered motivational interviewing techniques to build rapport and help patients improve their health.
- Support the primary care team by providing panel management to decrease the number of patients lost to care, non-compliant in follow-up care or disconnected from primary care.
- Act as a professional liaison between hospitals, primary care providers, specialists, and community resources on behalf of patients to ensure patient-centered care coordination.
- Identify and track special populations, including high-risk patients and other populations due for preventive or chronic care services.
- Identify and track patients discharged from the inpatient service or the emergency department.
- Use team-based communication strategies to close the loop on referrals, hospital follow-ups, and any outstanding items identified in the patient's care plan.
Requirements:
- Bachelor's degree in social work or a relevant field strongly preferred.
- 2 years' experience in Home Health or care management experience strongly preferred.
- NYS Driver's License strongly preferred.
- Bilingual Spanish a plus.
- High School Diploma or equivalent required.
- One to three (1-3) years of relevant experience, required.
Additional Information:
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity).
