Care Management Coordinator

4 weeks ago


Manhasset, New York, United States Northwell Health Full time
Care Management Coordinator Job Description

Northwell Health is seeking a Care Management Coordinator to join our team. The successful candidate will be responsible for coordinating and participating in activities related to Care Management services to family members and caregivers.

Key Responsibilities:

  • Utilize patient-centered motivational interviewing techniques to build rapport and help patients improve their health.
  • Support the primary care team by providing panel management to decrease the number of patients lost to care, non-compliant in follow-up care or disconnected from primary care.
  • Participate in the development, maintenance, and adjustment of individualized care plans for high-risk patients that address both medical and social barriers to accessing care.
  • Act as a professional liaison between hospitals, primary care providers, specialists, and community resources on behalf of patients to ensure patient-centered care coordination.
  • Identify and track special populations, including high-risk patients and other populations due for preventive or chronic care services.
  • Identify and track patients discharged from the inpatient service or the emergency department.
  • Use team-based communication strategies to close the loop on referrals, hospital follow-ups, and any outstanding items identified in the patient's care plan.
  • Perform outreach activities in primary care sites, homes, hospitals, and neighborhoods.

Requirements:

  • High School Diploma or equivalent required.
  • 1-3 years of relevant experience, required.
  • Bachelor's or Master's degree in a relevant field strongly preferred.
  • Health home or care management experience strongly preferred.
  • NYS Driver's License strongly preferred.

Additional Information:

The salary range for this position is $44,450-$69,340/year. Northwell Health is an equal opportunity employer and welcomes applications from diverse candidates.



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